Job Information
KINSLEY CONSTRUCTION Call Center Representative in York, Pennsylvania
Reference #: 1645e7bdbb68838c0e7af36749e7a7962825fbb5 Job Description Who We Are Kinsley Materials offers several quality products and services such as ready-mix concrete; construction aggregates; precast concrete products, fine-grind limestone filler products; organic recycling and disposal; and construction trucking services. It's our goal to make sure our clients can count on us for whatever they need to get their projects done. If you'd like to join a team that takes pride in manufacturing the products that build the world around us, then apply today!
Why Kinsley Construction? Competitive salary and benefits package; including Single and Family Medical Insurance/Dental/Vision, Short/Long Term Disability, Life Insurance, 401K Plan with company match, (9) paid holidays, and up to (20) days PTO. Opportunities for career advancement and professional development. A collaborative and inclusive work environment. A company committed to safety, quality, and integrity in all projects. The chance to be part of a respected construction company with a long history of excellence.
Summary of Position Kinsley Materials is seeking a Call Center Representative to join our team. This position plays a key role in ensuring a smooth customer experience by answering inbound calls, collecting order details, and entering accurate information into our order tracking system. This is a great opportunity for someone who is organized, reliable, and thrives in a fast-paced, team-oriented environment.
Typical Responsibilities / Essential Functions Answer incoming customer calls in a professional and timely manner Collect and confirm key order information, including material type, quantity, delivery details, and job site location Accurately enter all order data into the internal order log system Communicate effectively with dispatch, operations, and sales teams as needed Provide outstanding customer service by resolving general inquiries and escalating issues appropriately Maintain organized call records and documentation Perform other related duties as required
Requirements Previous experience in a call center, customer service, or dispatch role preferred Strong communication skills and attention to detail Comfortable working with computers and data entry systems Ability to multitask and remain calm under pressure High school diploma or equivalent required
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We are an Equal Opportunity Employer - Females, Minorities, Veterans and Individuals with Disabilities are encouraged to apply.