Job Information
Fairview Health Services Durable Medical Equipment Service Coordinator in Wyoming, Minnesota
Overview
The DME Service Coordinator has direct responsibility for all aspects of the Durable Medical Equipment service delivery associated to Fairview Health Services operations. This position ensures: processes are in place to support exceptional customer experience, high quality therapeutic equipment is available and easy to understand and use, DME equipment and processes are effectively integrated into business and clinical operations, and all customers have an exceptional experience.
This is a full-time position (1.0 FTE / 80 hours per 2 weeks) that will be located at our Wyoming, MN location. This position will come with benefits!
**This position will need to train in-person at our St Paul, MN location for 2-4 weeks.
Responsibilities Job Description
Develops and coordinates care protocols and DME set-ups for Home Medical Equipment patients.
Develops, implements, and manages inventory control process in collaboration with vendors and FV support services to ensure care plans are executed appropriately.
Maintains and tracks inventory
Ensures inventory costs are in line with departmental budget
Ensures patient care needs are served in a timely manner
Effectively set-up equipment and deliver patient education.
Educate patients on product information, use, and maintenance processes
Configure DME equipment and fit for appropriate accessories
Coordinates equipment data management and analysis
Develops and implements processes to support patient care in alignment with DME compliance data
Collaborates with care team to ensure care plans are supported with timely and accurate information
Provides timely and accurate compliance information to providers
Facilitates effective claim processing with DME aspects of care plan
Proactively contact patients to ensure exceptional service and equipment compliance
Supports patient insurance and/or financial securing processes as appropriate
Enable accurate claim process by aligning billing processes with insurance requirements
Performs other duties as assigned
Partner and/or leader in quality improvement initiatives and community education events
Serves as technical expert in developing new services
Supports operational service needs to ensure care delivery
Ability to train additional staff for coverage when needed
Qualifications
Education
Associate Degree in Healthcare or equivalent work experience
Experience
1 year working in clinic setting
Certifications
Must have BLS certification endorsed by American Heart Association or American Red Cross (required two months of hire date)
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status