Job Information
Boehringer Ingelheim HR Learning Services Specialist with German in Wrocław, Poland
THE POSITION
Looking for a role where you can unfold your comprehensive administration expertise with focus on splendid customer experience and further innovative process development? If you call yourself a digital native, are good in communications and aiming for continuous improvements then HR Learning Services is your place to be!
Tasks & responsibilities
As HR Specialist you are responsible for the administrative end-to-end processing and the professional support in the area of HR Learning Services, taking into account the legal and operational agreements and other applicable arrangements. Additionally, you will be responsible for:
You are independently processing the recurring learning services portfolio from training management, vendor management and promotions to rollouts while continuously focusing on potential areas of improvement and customer experience excellence.
With your strong communication skills together with your social and technical competencies also in matters with high complexity, you are ensuring a splendid customer experience when advising customers and working with stakeholders or other internal or external business partners.
You are familiar with working in projects and being measured against Key Performance Indicators (KPIs) / Service Level Agreements (SLAs) to strive for continuous improvement measures.
About our future employee
Min. 2 years of professional experience in the HR administration area (Learning Service will be an asset)
Bachelor’s degree or similar study helpful
Independent, structured and solution-oriented working style (e.g. in the HR 3-pilar-model)
Distinct empathy, team spirit, accountability, and service orientation
Fluent communication skills in German & English verbal and in writing
Experience in process optimization and project work together with an open networked mindset and great organizational skills
Expertise working with ServiceNow, Learning Management System (SAP), Learning Experience Platform (Degreed) and MS Office would be beneficial
All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.