AMVETS Jobs

Job Description:

The Impact You’ll Make in this Role

As a CO Analyst - Customer Issue Resolution you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.

Here you will make an impact by:

• Flexible support of improvement opportunities within CIR processes

• End-to-End CIR (Customer Issue Resolution) Management –related to billing, collections and complaints to secure timely payment and short cycle time for customer complaints

• Being able to work and handle sensitive/confidential financial data

• Efficiently building credibility and trust with customers and businesses

• Interpreting policies and regulations, investigates problems, and communicating with other departments and providers to research and resolve issues, identify and implement service solutions

• Working independently and proactively

• Demonstrating a proactive, ownership mindset to managing your customers to achieve team goal s

Your Skills and Expertise

To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:

• Minimum 2 combined years of customer service, finance, supply chain or sales experience

• Excellent verbal and written communication skills in English at a minimum of B2+ level

• Experience with customer service processes and systems ( especially SAP and Sales Force)

• Account receivables (AR) knowledge and experience as an additional asset

• Demonstration of strong interpersonal, communication, analytical, organizational and short-term planning skills

• Strongly deliver and follow Team KPI targets in timely and efficient manner

• Demonstrated problem solving, reasoning, and analytical skills

• Flexible and detail oriented

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

• Private medical care

• Life insurance

• Retirement scheme

• Multisport card

• Opportunity to work globally as part of an international organization

• Work in a respectful, inclusive, and friendly environment with open door policy

• Professional training and onboarding package

• Supporting your professional development, possibility to gain certifications/co-founding studies

• Supporting your work-life balance through being a part of community groups, CSR actions, volunteering

• Internal integration events

• Holiday Bonus

Job specifics:

• Location: Wrocław

• Work Your Way: Hybrid mode – minimum 2 days per week/ 8 days per month in office

• Working pattern: Full time

  Does this opportunity and our innovative 3M culture align with your career aspirations ?

  If so, we encourage you to apply and embark on a journey of creativity and growth with us.

  We look forward to hearing from you!

  Resources for You

  For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers. (https://www.3m.com/3M/en_US/careers-us/stay-connected/insights-for-candidates/) If you have further questions please reach out to Max (our AI Virtual Assistant) via our Career Page.

Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na: www.3M.pl lub na Instagramie, Facebooku i LinkedIn @3M.

At 3M, we believe diversity & inclusion are essential to innovation. We seek and value differences in people! This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of race/ethnicity, nationality, religion, sex, gender identity, sexual orientation, pregnancy/maternity-related matters, age or disability, or any other relevant characteristic protected under applicable local law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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