Job Information

Open Sky Community Services Employment Specialist - Assertive Community Treatment (ACT) Team in Worcester, Massachusetts


USD $20.25/Hr.

Description and Responsibilities

The Assertive Community Treatment (ACT) Team is a multidisciplinary team that provides an alternative to traditional outpatient treatment to any person who needs it within the community. The ACT team provides 24/7 care and continuity of care (open-ended, lifelong) by mimicking hospital-level wraparound support to help individuals maintain in the community rather than bouncing back and forth from the hospital. We bring the support to our individuals by meeting individuals where they’re at, in settings and spaces where they feel safe and comfortable. Our unique contract with the Columbia Center for Practice Innovations provides the ACT program robust, job-specific training to each ACT team member.

Employment Specialists collaborate with the individuals enrolled in services and their collaterals to create and implement employment and/or educational treatment goals such as developing skills in resume writing, interview preparation, completing job applications, and registering for school. They work collaboratively with the team to ensure shared responsibilities of overseeing the treatment for each individual. The Employment Specialist also exhibit Open Sky’s commitment to racial equity, justice, diversity, and inclusion in the work they perform.

Key Responsibilities Include:

  • Help individuals find stable, integrated employment opportunities based on their interests, skills, abilities and needs, following the principles of supported employment.

  • Assist in obtaining vocational, educational, and skills training opportunities for individuals through the use of a variety of available resources.

  • Assist individuals in identifying available transportation options.

  • As a specialist on the team, will be expected to develop generalist knowledge in the other disciplines represented on the team, as well as other general outreach, support, and treatment planning tasks in collaboration with the team.


  • High School Diploma or equivalent. Alternative education/experience in lieu of formal education will be considered.

  • Valid Driver’s License, acceptable driving record, and reliable transportation.

  • Reliability, willingness to learn, respect, and desire to see individuals thrive in stable educational, vocational, and/or employment opportunities.

  • Experience working in vocational assessment/rehabilitation, job exploration, or similar case management field.

  • Experience working with individuals with chronic and persistent mental illness and/or co-occurring mental health and substance use disorders.

  • Proficiency with Windows computer environments, including office software such as Word and Outlook

About Us

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity and justice for ALL.

At Open Sky, you’ll join over 1,100 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility, and begin your career with Open Sky today!

Benefits of Working for Open Sky Include:

  • Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities

  • Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)

  • We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications

  • Medical, Dental and Vision Insurance with Prescription Plan

  • 403b Retirement Plan with Employer Match

  • Life Insurance (100% Employer-Paid)

  • Eligible employer for the Public Student Loan Forgiveness Program

  • And more!

    Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran or disabled Veteran status.


Job ID2024-9205