Job Information

OneSavings Bank PLC Underwriting Admin Assistant in Wolverhampton, United Kingdom

Are you looking for an exciting and varied Mortgage Administration role, working within an organisation that puts the needs of its customers first?

OSB Group is a leading specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

In this role, you will have the opportunity to provide a high level of support to our Mortgage Underwriters. Ensuring that the daily activities in the Underwriting team are processed and administered correctly and in line with agreed SLAs. No two days are the same in this role, with a varied and interesting workload you will gain exposure to the mortgage lifecycle whilst working with a supportive and well established team.

Your responsibilities will include…

  • To aid in the administration of a busy underwriting department and assist the Underwriters in providing an excellent service to Mortgage Brokers.

  • Dealing with incoming and outgoing post.

  • Posting and emailing Mortgage Offers to Customers and Solicitors.

  • Undertaking data entry for portfolio applications.

  • Performing practical administrative tasks, such as scanning and checking that documents are allocated correctly.

  • Providing a consistently high quality of customer service to both external and internal customers.

We offer a base salary of £19,500 and a competitive benefits package including:

  • Discretionary annual bonus opportunity of up to 12.5%

  • 28 days annual leave plus bank holidays

  • Contributory pension (8% employer 5% employee)

  • Life Assurance (4x salary) plus Group Income Protection

  • Access to Private Medical Insurance and Medical Cash Plan

  • Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme

We are looking for talented individuals who have the experience and knowledge set out below:

  • GSCE/GCE qualifications in both Maths and English are essential.

  • Attention to detail is essential.

  • The ability to manage and organise workloads is essential.

  • Working knowledge of Microsoft applications (in particular Word and Excel) is essential.

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

Alternatively, if you wish to have an informal and confidential chat about this role please contact us on

If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.

As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.

Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5. Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.

External Company URL: TestUserAdmin

Street: 1 Charter Court