Job Information

WestRock Company Offset Superintendent in Winston-Salem, North Carolina


The Production Superintendent position directs and coordinates, through direct report supervisory personnel, manufacturing activities utilizing his/her knowledge of product function, production methods and procedures, and machine and equipment capabilities.

Essential Duties and Responsibilities include the following:

  • Plan and direct production activities and establish production priorities for products consistent with effective operations and cost factors

  • Coordinate production activities with procurement (production planning dept), maintenance, and quality control activities to obtain optimum production and utilization of personnel, machines, and equipment

  • Ensure on a daily basis all WestRock Merchandising Displays standards and customer commitments (i.e., Safety, Waste reduction, R&A, output, on-time delivery) are followed within the plant

  • Review and analyze production reports (OEE, downtime, waste, etc.) to determine causes of nonconformity with product specifications, and/or operating or production problems

  • Prepare and submit reports as required by the Operations Manager

  • Collaborate with and assist the facility GM in the development and implementation of operating methods and procedures designed to eliminate operating problems and improve product quality

  • Drive continuous improvement initiatives; monitor all control procedures, recommending improvements to the Operations Manager as appropriate

  • Revise production schedules and priorities as needed as a result of equipment failure, operating problems or last minute customer demands

  • Supervise the facility’s production supervisors; responsible for employee training and development

  • Establish individual and group goals and accountabilities and evaluate work performance for direct reports; review and approve performance evaluations for indirect reports

  • Build an effective partnership with plant hourly employees in an effort to improve overall plant production

  • Handle employee relations issues in accordance with Divisional and Corporate policies and procedures; participate in the recruitment and selection of manufacturing personnel

  • Direct, maintain and enforce the safety program for the department; assure compliance with OSHA and WestRock regulations and guidelines.

§ Lead and participate in special projects, as needed

  • Perform other duties as assigned.

Supervisory Responsibilities:

This job has direct and indirect supervisory responsibilities.


The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or GED and technical certification and five (5) years prior supervisory and industry experience is required. Bachelor’s Degree preferred

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. May require the ability to write routine reports and correspondence. May require the ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of and basic computer skills, and be proficient in relevant WRMD proprietary software programs.

Other Qualifications

The Production Superintendent position requires good oral and written communication, interpersonal and organizational skills. The position also requires strong problem-solving skills, and the ability to apply innovative solutions and to think creatively in a fast paced and deadline driven environment.

WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.