Job Information
Farmers Insurance Gutierrez Agency Office Admin / CSR in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12939864
Job Description
We are looking to fill manyOffice Admin/CSRpositions in theWichitaarea at ourFarmers Agency. You should love meeting new people, learning about their family, and have a friendly personality. We are seeking applicants who are goal orientated, success driven,organized, enjoyscustomer service, and strives to be the best at whatever they do! This is a great opportunity withlocal Farmers agencies who are continuouslygrowing, comejoin our team!
Salary Range:\$15.00 - \$17.00 per hour
Benefits
- Hourly Base Salary + Commission + Bonus Opportunities
- Flexible Schedule
- Hands on Training
- Mon-Fri Schedule
- Parental Leave
- Evenings Off
- Career Growth Opportunities
- Full Time
- vacation
- days off
Requirements
- Property &Casualty licensed (must be able to obtain)
- High school diploma or equivalent
- Excellent Communication/interpersonal skills.
- Great Customer Service Skills.
- No insurance experience required but must be willing to learn
Responsibilities
- Handle incoming phone calls and direct the call to the appropriate staff member
- Prepare forms and document packages for client meetings
- Delivers clear, effective communication both internally and externally
- Strong computer and software skills
- Possess a genuine willingness to learn, be intuitive, resourceful and coachable.
- Complete Evidence of Insurance requests.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Cold call, direct email and perform other lead generation activities.
- Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.