AMVETS Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12861901

Job Summary: The lead teller is responsible for ensuring tellers make needs-based referrals of all bank products and services and provide excellent customer service. The lead teller is also responsible for monitoring daily teller operations and the customer experience. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUSTs character qualities.

Essential Functions:

All expectations described in the job descriptions essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation.

Responsible for teller line overall performance and results.

Assists with risk management by overseeing branch auditing and compliance.

Complete required key behaviors daily

Identifies needs-based opportunities and makes referrals primarily to bankers as well as other areas of the organization to fully meet customers financial needs.

Ensures customer satisfaction and service quality according to INTRUSTs Character Qualities.

Responsible for image branch capture.

Compiles and records various reports.

Accurately process transactions within the limitations of standard bank and teller policies and procedures.

Consistent use of good judgment to protect customers and INTRUST Bank.

Responsible for coordination of new hire teller training.

Education and Experience: High School diploma or equivalent is required. One or more years of teller and/or supervisory experience is required.

Required Skills and Knowledge:Effective communicator, ability to make decisions, detail oriented with strong organizational skills and some sales. Must be familiar with Microsoft Office products and know how to use the Internet.

Required Licenses and/or Certifications:None

Physical Demands:Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Ability to stoop and bend, occasional lifting up to 50 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation.

Working Conditions:Normal office conditions.

This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individuals protected category constitutes a bona fide occupational qualification.