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Wesley Medical Center* Coord Quality Perf Imp-3030830 in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13239601

  • Demonstrates the ability to adapt technique/treatment to age of population served, including newborn, pediatric, adolescent, adult and geriatric patients, while providing care/service with respect to cultural differences and spiritual needs
  • Serve as a change agent for the organization by driving cultural transformation, adoption of successful process improvement practices and diagnosing barriers to project success
  • Facilitate resolution of conflicting processes
  • Mentor leadership teams, process owners and stakeholders in the use of process design/improvement methodology and tools, including training and coaching leaders and process improvement team members
  • Collaborate with department leaders and teams to identify and execute activities within their areas which will improve productivity, eliminate waste, enhance patient safety and/or reduce overall costs
  • Work with leaders by seeing the process, which involves direct observations of how work is accomplished in a particular area
  • Participate in collection, compilation, analysis and presentation of core measures and other data
  • Review patient satisfaction data and problem solves with all levels of management and care delivery personnel to improve the patient experience
  • Recommend solutions and work with leaders to improve overall operations
  • Monitor and evaluate quality and appropriateness of patient care delivery processes and practices while concurrently identifying opportunities for improvement through collaboration throughout the organization incorporating evidenced-based practices in process design
  • Analyze facility specific, division, and enterprise-wide quality metrics and drives quality improvement across complex, integrated processes
  • Integrate evidenced based practices for assuring patient safety throughout process design
  • Drive quality assurance and process improvement, with an emphasis on transparency, root cause analysis, cross-functional feedback and data collection, and data interpretation for optimal performance
  • Orchestrate and/or attend cross-functional meetings to support resource alignment, project issue resolution, and communication
  • Identify process improvement activities as requested and assists hospital departments with projects
  • Evaluate areas that need process improvement
  • Conduct detailed studies to understand and improve processes as identified
  • Be able to identify and collect/analyze quality data based upon national trends and evidence based care and generate meaningful reports using information systems/clinical information
  • Have knowledge base of fundamentals of performance improvement (PI) using a variety of accepted PI models
  • Actively participates in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all
  • Monitors performance in areas of responsibility to ensure compliance with statutory mandates, regulatory requirements and accreditation standards of professional organizations such as TJC (Statutory, regulatory, and industry requirements include but are not limited to the following: FDA, EMTALA, Medicare and Medicaid provision of the Social Security Act, Leapfrog, NHQ, and AHRQ)
  • Disseminates information and research related changes in regulatory requirements and clinical research pertinent to quality management and performance improvement
  • Assists appropriate medical staff and hospital committees in the review and resolution of individual and/or aggregate patient quality of care issues
  • Assist with tracer methodologies as part of assurance of continuous compliance
  • Assists with regulatory certification requirements for disease specific certifications
  • Maintains current knowledge and education in regulatory compliance and associated areas by attending educational conferences and other educational materials, perusing Atlas information and Internet sites, and other pertinent information and research
  • Serves as member of select committees critical to effectiveness of the Quality Management / Regulatory Compliance program
  • For the regulatory compliance function, provides leadership, planning, resource information, communications policy/procedure development and maintenance, regulatory compliance monitoring, and staff compliance
  • Performs all other duties as assigned
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