Job Information
Citizens Marketing Partner in Westwood, Massachusetts
Description
The Marketing Partner on the Consumer Lending Marketing team will will ensure flawless execution of marketing campaigns and always-on tactics to enable the division to drive growth while reducing risk and cost. This role will support end-to-end execution of all marketing activities for the assigned product(s) or line(s) of business. The marketing channels include direct marketing (primarily email), digital marketing (SEM, ODA, social, website), editorial articles, retail collateral, as well as overall project management for fully integrated marketing campaigns.
This team member will join our experienced and highly visible Home Lending Marketing team within the broader Enterprise Marketing team. Citizens’ Enterprise Marketing team continuously innovates and enhances how we communicate with our customers. We embrace today’s agile test-and-learn philosophy to meet customer needs faster. We’re made ready to efficiently create, learn and drive measurable results.
Key Responsibilities:
Handling multiple projects simultaneously with attention to detail and diligent organization/project management
Collaborating with key marketing and business partners resulting in clear inputs, decisions and alignment of project objectives and key results
Ensuring all assets are implemented in full compliance with defined processes and regulatory guidelines in partnership with legal/risk/compliance partners
Support budget management operations within marketing operations software (Aprimo) and with external vendors, ensuring accuracy and adherence to allocations. Monitor expenses, look for optimizations, and participate in budget workshops to enhance process efficiency.
Collaborate with colleagues on process documentation and communicate updates to internal stakeholders.
Required Skills/Experience:
1-3 years of experience in Marketing, Communications, or related experience
Excellent interpersonal and communication skills to develop and nurture relationships, influence key stakeholders, and resolve conflicts independently to mutually agreeable solutions
Strong project management, organization, and prioritization skills and ability to quickly re-prioritize in a dynamic environment
Proven track record of problem-solving and delivering strategic insights and recommendations
Self-starter with impeccable attention to detail and a high sense of urgency
Computer proficiency including MS Office (Word, PowerPoint, and Excel)
Desired Qualifications:
Previous CRM or Email Marketing experience and knowledge
Experience working in Agile
Hours & Work Schedule:
Hours per Week: 40
Work Schedule: M-F (in-office at least 3 days per week)
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
05/30/2025