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Avantor, Inc. Inside Sales Manager in Westport, Ireland

Job Summary

Here at Avantor, we are on the lookout for an Inside Sales Manager to oversee the success of the Inside Sales team for our Ireland operation.

In this role, you will be responsible for leading a team of account managers that are responsible for customer experience and growing account relationships through initiatives, standards, tools, and training and support procedures.

You will also be responsible for leading the developing strategies focused on the customer relationship and overall revenue growth strategy.

What you'll do on a day to day basis:

  • Lead, coach and support a team of Account Managers.

  • Act as primary liaison for sales leadership to the Account Management team.

  • Participate in the strategic planning for the Account Management team in response to the changing needs of the business and our business development targets.

  • Responsible for staffing, training and facilitating performance management to actively develop Account Management staff.

  • Lead all Sales Operations activities.

  • Identify and collaborate with internal resources to help strategically align with customers.

  • Actively coordinate process improvement and communication cadence between account management and all other functions at the site.

  • Oversee activities, processes and procedures that improve the Account Management function to be more efficient, while helping to reduce complaints and service issues with customers and improving on-time delivery.

  • Oversee product simplification and standardization to eliminate unprofitable items from sales lines.

  • Deliver sales presentations to key clients when necessary.

  • Support weekly/biweekly calls with customer and assigned Account Manager as required.

What you'll need to be successful:

  • Bachelor’s degree or an equivalent combination of education and experience

  • 8+ years of related experience in Account Management, Customer Service, or related

  • 3+ years leadership responsibilites

  • Ability to lead a team

  • Ability to develop strategies in line with organizational goals

  • Ability to communicate efficiently and effectively

  • Proficient in Microsoft Office

What we offer:

In addition to a competitive salary, industry leading bonus and company car, you will have the opportunity to shape the direction of an important business area.

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We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here (https://www.avantorsciences.com/en/careers-privacy-policy.html) for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd party non-solicitation policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world. For information visit, www.avantorsciences.com and find us on LinkedIn (https://www.linkedin.com/company/avantorinc/) , Twitter (https://twitter.com/Avantor_News) and Facebook (https://www.facebook.com/Avantorinc/) .

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