Job Information

Zions Bancorporation Business Banking Service Specialist- UT, TX, ID, AZ, CA (Remote) in West Valley City, Utah

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.

Zions Bancorporation is currently accepting applications for a Business Banking Service Specialist to join our Business Banking Service Center.

Remote options are available in AZ, CA, ID, & UT.


  • Provide business banking operational support, implementation and onboarding of various products and services; i.e. treasury management, bankcard, deposit accounts and loans.

  • Respond to business banking client new services, requests and ensures follow-up is completed within established departmental service level standards.

  • Work to identify the root cause of errors and escalates issues as appropriate.

  • Collaborate with multiple back-office functions to improve client experiences.

  • Keep abreast of various business banking product and services, departmental and process updates ensuring a positive client experience.

  • Document client requests or communications as required.

  • Implement changes to existing services as requested by clients.

  • Adhere to bank policies, procedures, laws and regulations.

  • May train clients on TM systems, Online Banking, etc. by phone or remotely.

  • Assist with special projects as required.

  • Other duties as assigned.


  • Requires High School diploma or equivalent and some previous banking or loan processing experience or other directly related experience.

  • A combination of education and experience may meet job requirements.

  • Basic knowledge of lending processes and procedures, loan documentation, exceptions, collateral review, payment and loan systems.

  • Strong interpersonal and communication skills.

  • Knowledge of banking processes helpful.

  • Must have good organizational and customer service skills.

  • Must possess numeric and verbal aptitudes.

  • Good written and verbal communications skills.

  • Ability to complete processes and meet deadlines.

  • Working knowledge pc's and various word processing, spreadsheet or related software.

Req ID: 055076

Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.