Job Information
Randstad US customer service manager in west sayville, New York
customer service manager.
west sayville , new york
posted may 14, 2024
job details
summary
$69,000 - $70,000 per year
permanent
no requirements
category office and administrative support occupations
referenceAB_4534959
job details
A company in West Sayville is looking for a Customer Service Manager to join their growing team! The ideal candidate will possess excellent listening, and communication skills. You should be able to analyze information, build relationships and multitask. Must possess the drive, determination, and personality to provide customers with world class service. This is a permanent opportunity with a salary of $70K. Please email your resume to lauren.bash@randstadusa.com to schedule an interview!
salary: $69,000 - $70,000 per year
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
Computer proficiency in MS Office, CRM such as Salesforce
Entering sales orders accurately and promptly as received
Ensuring the relevant details, such as customer contact information, dates, pricing, quantity and shipping data is accurate for processing
Resolve customer issues regarding any product or processing dissatisfaction such as shipping discrepancies, invoicing requests, and return of any defective product
Ability to recommend and upsell customers on new equipment purchases
Keep track of aged orders and make sure they ship in a timely manner
Process credit card transactions to receive payment at customer's request
Answer all emails on request for quotes in 24 hr. time frame for both current and potential new clients
Ability to work in a fast paced, self-directed environment, while being a team player
Excellent communication, telephone, computer, email; customer-centric skills required
Effective time management skills and ability to multi-task day to day activities
Self motivated, able to think quickly
Capable and comfortable to present detailed reports to senior management
Skills
Active Listening
Follow-up
Basic Computer Skills
Client Service
Customer Relations
Organization
Prioritizing
Oral Communication
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
LB
lauren bash
+1 631 427 1096 (tel:+1 631 427 1096)
lauren.bash@randstadusa.com