Family Express Associate Manager in West Lafayette, United States
Building relationships across all departments
Internal growth opportunities
Dedicated to the well-being of employees and communities
Emphasis on risk management and safety
Starting Hourly Wage: Negotiable*
Job title: Associate Manager
FLSA status: Non-Exempt
Store Level Reports to: Store Manager
Position summary: The Associate Manager is a developmental position. Candidates must demonstrate a commitment to personal development and to individual store and overall company success.
General Purpose: The Associate Manager is responsible for supporting the Store Manager in the daily operation of the store, learning all store management responsibilities and role modeling excellence in customer service. To provide our customers with total satisfaction. To serve our community through volunteerism and produce a return on assets which will assure the future prosperity of our employees and our company. To be an ambassador of our “Living Brand” by building relationships with our customers.
Role Qualifications: Desire to become a store manager, ability to manage a store within 6-12 months.
Promotes Living Brand
Serves as Product Brand Advocate
Adheres to company approved accounting procedures
Effectively operates all store equipment
Ensures minimum image standards at all times
Assists store manager with recruiting and interviewing qualified applicants
Assists store manager in leading, motivating, inspiring, training, and coaching all employees
Ensures store security and safety for all customers and employees. Promptly reports any incident
Maximizes sales and gross profit dollars by responsible and profitable marketing of merchandise and proper product availability and display
Essential Skills and Experience:
Strong customer orientation
Time management; including multitasking, productivity, and a sense of urgency
Excellent interpersonal and highly effective communication skills
High performance team building and strong team player; teamwork and the ability to enhance team members’ performance.
Commitment to company mission and values
Basic mathematical & computer proficiency
Constructively deals with conflict
Adaptability; flexibility and receptive to change
Problem analysis & problem resolution at both strategic & functional level
Effective decision making based on sound judgment and reasoning
Ability to read, write and understand English
Nonessential Skills and Experience:
2-4 year college degree
Previous retail experience
Reporting To This Position: No direct reports
Physical demands and work environment
Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods; work up to ten (10) hour shifts, reach, climb, balance, stoop, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30 minute intervals. Exposure to cleaning solvents.
Key words: retail, convenience, cashier, clerk, attendant, customer service, representative, station, RN, registered nurse, hiring immediately, operations, small, growth, internal growth, internal promotion, Aldi, Walmart, State of Indiana, Meijer