Job Information
SCI Shared Resources, LLC Family Care Specialist in West Des Moines, Iowa
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
JOB RESPONSIBILITIES
Builds at-need charts
Verifies at-need files before sent for verification
Performs blind checks
Follows up with memorial renderings, processes and timelines
Notifies families when flowers are placed
Sets Arrangement Continuation Appointments
Designs memorials
Serves at-need cemetery families that currently own property
Sets follow-up visits at the at-need arrangement conference
Logs information for Family Service Counselors
Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
- High School diploma or equivalent
Certification
- Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
- None
Knowledge, Skills & Abilities
Ability to communicate effectively with associates, contractor personnel and client families
Ability to work productively with minimal supervision; achieves work objectives in a timely manner
Ability to resolve routine problems promptly and effectively
Ability to adapt to change in priorities
Postal Code: 50265
Category (Portal Searching): Sales
Job Location: US-IA - West Des Moines
Job Profile ID: S00130
Time Type: Full time
Location Name: McLarens Resthaven Chapel & Mortuary - Resthaven Cemetery