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West Chester University 24-15 Clerical and Administrative Support Positions in West Chester, Pennsylvania

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

The Office of Human Resources is accepting applications for clerical and administrative support positions for departments throughout the University. Open positions may include both full-time and part-time; temporary and permanent; and long-term and short-term opportunities. Many positions are highly confidential assignments requiring the utmost respect and privacy.

WCU proudly offers a positive and purposeful work environment; a University mission to support employee personal and professional growth including training and development, and advancement opportunities.

The ideal candidates will demonstrate experience using Microsoft Office Suite including Outlook, Word, and Excel for communications, reports and calendars; the ability to manage multiple priorities in a fast-paced office environment; customer service or student support experience; strong organizational skills; attention to detail; and the ability to communicate effectively across a diverse population.

Responsibilities may include:

  • Serve as first point of contact for students, faculty, parents, and visitors to the department.
  • Answer incoming calls. 
  • Provide information accurately and professionally.
  • Manage department email accounts and respond to routine inquiries.
  • Maintain calendars. 
  • Schedule meetings and secure conference rooms.
  • Maintain files and records.
  • Prepare communications.
  • Manage reports.
  • Facilitate data collection and entry.
  • Distribute mail. 
  • Order office supplies.
  • Serve as a liaison between West Chester University and campus constituents.
  • Arrange travel. 
  • Process reimbursements.
  • Create reports and manage data.
  • Create presentations.
  • Monitor and maintain website content.
  • Perform other related duties as assigned.

Minimum Qualifications

  • High school diploma or GED.
  • Six months experience in a clerical / administrative role. 
  • One year of work experience using of Microsoft Office Suite including Outlook, Word, and Teams.

Preferred Qualifications

  • Associate's degree or higher; and/or
  • Customer service experience; and/or 
  • Higher education experience; and/or
  • Student support experience; and/or
  • Experience managing calendars; and/or 
  • Experience creating communications, reports and presentations; and/or
  • Experience with higher education systems such as PeopleSoft, Banner, SAP, BI, D2L, OnBase or related systems.

Special Instructions

Candidates should apply online at https://www.schooljobs.com/careers/wcupa. 

Resume attachment required for consideration.

The salary range is $18.82 to $23.94 

Review of applications will begin immediately. The Office of Human Resources will be in contact regarding next steps which may include phone screening and /or in-person interviews.

A list of three references with contact information will be requested from finalists.

Applicants must successfully complete all aspects of the process to be hired.

Developing and sustaining a diverse faculty and staff advances WCU's educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.

All offers of employment are subject to and continge t upon satisfactory completion of all pre-employment background checks.

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