Job Information
MANITOU EQUIPMENT AMERICA, LLC Configuration Technician in WEST BEND, Wisconsin
JOB REQUIREMENTS: GENERAL ACCOUNTABILITY: The main missions of the job are to configure the configuration tool, manage the associated database, check the data quality and actively participate in process improvements and related methodologies. You will be involved in some key transformation projects inside the Group when they are related to the configuration. DUTIES & RESPONSIBILITIES: Configuration: Configure all types of equipment of the Products Division and S&S Division (machine, option, attachment, service, kit) which can be ordered when ordering machine Update the tool using the specific language Enrich the content of the configurator with data useful for sales (photos, explanatory texts) Participate in the data migration Support/Assistance: Diagnose and correct anomalies in the configurator scenarios, list them with a view to making them more reliable and to improve the tool Clarify, explain and respond to the various questions from Sales, Sales Administration and Customer Services Analysis: Do punctual analysis to ensure the data quality Do punctual analysis to propose optimizations of the product offer (option to close, price to review) ***** OTHER EXPERIENCE AND QUALIFICATIONS: EXPERIENCE: Experience working with e-commerce preferred. Experience with Analysis & diagnosis EXPERTISE: Knowledge of product descriptions (machine level, options, attachments, services) Knowledge of the Configurator settings and operating rules Knowledge of the group\'s Products Global knowledge about the links between ERP, PLM and CPQ Logical thinking Accuracy Spirit of synthesis and analysis Organization Adaptability Interpersonal skills Team spirit ***** APPLICATION INSTRUCTIONS: Apply Online: https://careers.manitou-group.com/job-invite/43052/