AMVETS Jobs

Job Description: Administrative Coordinator

Department: Student Services

Reports to: Director of Student Services

Salary: $38,000-$40,000 annually

Responsibilities:

• Manage all aspects of a student caseload

• Ensure students receive their Related Services as outlined in their Individualized Education Program (IEP)

• Initiate, monitor, update, and ensure the completion and documentation of services for existing and new students

• Track the service delivery of providers assigned to students within caseload

• Respond to and problem solve all issues related to the delivery of services to students on caseload

Job Duties:

• Communicate and document key information relating to students' services to appropriate CTP staff, providers, and school representatives

• Accurately track the utilization of authorized student related services

• Ensure all service/provider related documents, spreadsheets and trackers are kept up to date

• Document all service issues and exceptions in a timely manner and in sufficient detail

• Monitor provider and client attendance, absenteeism and cancellations

• Provide exceptional customer service and support to staff, providers, and schools

• Proactively resolve problems and issues

• Participate in provider and peer audits

• Assist in student referral life cycle

• Assist the Student Services, Payroll and Billing teams with ensuring that contractors submit appropriate documentation of services provided

• Ensure strong contractor relationships

• Assist the Student Services team in the reconciliation of client service discrepancies

• Proactively demonstrate commitment to and support of team activities, projects, assignments, and responsibilities

• Participate in team and organization meetings, events, in-services, and trainings

• Fill in for other service coordinators in their absence

• Other duties as assigned

Qualifications/Characteristics:

• Extreme attention to detail

• Strong ability to multi-task and operate in situations with regularly changing priorities

• Exceptional time management skills

• Excellent interpersonal skills, both written and verbal

• Ability to build and maintain good relationships with various groups of people both internal and external to CTP

• Outstanding ability to prioritize daily tasks and responsibilities

• Demonstrated working knowledge of MS Applications, especially MS Excel

• Collaborative, team player who can also work independently

• Ability to learn and retain new tasks, systems, and processes quickly

• Ability to excel in a fast-paced environment

• Ability to solve problems and tackle issues to their resolution

• Associate's degree preferred

• Previous experience in a coordination position preferred

Benefits of working for CTP:

• Work schedule generally 8:30am to 5:00pm (some after hour work availability required during high peak season)

• Competitive Pay

• Simple IRA, Medical and AFLAC

• Paid Holidays

• Working with a great team

• Current hybrid work environment

• Access to professionals that are top of their field