AMVETS Jobs

JOB REQUIREMENTS: Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve. Connexus offers an Amazing Benefits package: 25 days of paid time off and 8 paid holidays 16 hours of paid Volunteer Time Off 401K Retirement with up to 6% employer match Excellent Health, Dental, Vision insurance, including multiple plan options Health Savings Account with generous employer contributions Employer paid Life insurance, Short-Term and Long-Term Disability Tuition Reimbursement from \$4,000 - \$7,000 per calendar year Robust Learning and Development program that includes an annual professional development stipend About the Role: The Service Enhancement Training Specialist will develop and deliver comprehensive training programs focused on the Universal Service Model, enhancing team skills to improve service outcomes. This role will collaborate with department leaders to create tailored training content, support ongoing employee development, and drive continuous improvements based on feedback and performance data. They will serve as a subject matter expert for service and quality training initiatives, ensuring alignment with organizational goals and best practices. Additionally, they will track employee progress, evaluate training effectiveness, and provide coaching to reinforce key service skills. Responsibilities: Develop and deliver comprehensive curriculum and resources focused on educating teams on the Universal Service Model. Identify and implement solutions that directly impact improved service outcomes as measured by service level agreements (SLAs), quality assurance assessments, and member feedback surveys. Collaborate with stakeholders to identify specific learning needs, ensuring training content is tailored to unique team needs to support onboarding, continuing training, and any other facets of the employees\' learning... For full info follow application link. Connexus Credit Union is an equal opportunity employer committed to diversity and inclusion, and fair treatment, free of discrimination and retaliation. We will not discriminate against any employee or applicant for employment based on race, color, age, religion, sex, pregnancy, national origin, genetic information, sexual orientation, gender identity, veteran status, the presence of mental, physical, or sensory disability, or any other status protected under federal, state or local laws. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0394F3F28C374AB7