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Summary The position is in the Personnel Office, Administrator's Staff, National Gallery of Art. The incumbent serves as a technical resource for employee relations (ER) and labor relations (LR). Problems require research, analysis, collaboration, and the formulation of innovative approaches, resulting in integrated solutions to personnel matters having substantial impact on the mission of an individual department and the National Gallery as a whole. Responsibilities As the Human Resources Specialist you will: Provide expert staff advice to managers and supervisors throughout the National Gallery on complex employee relations matters, many of which are serious, sensitive, or controversial. Serve as technical advisor to National Gallery Representatives and/or the General Counsel's office on any actions which have been through the administrative process and have been pursued in the legal process. Provide advice and technical assistance in the handling of disciplinary and adverse actions, performance-based actions, performance improvement plans, and other issues where the primary focus relates to ER. Assist management in developing proposal and decision correspondence, ensuring the correspondence is technically correct, consistent with the facts, and likely to be sustained if the decision is appealed and subject to third party review. Advise employees on rights and procedural requirements for responding to proposals and for filing complaints, grievances, and appeals. Draft, finalize, and process medical letters, adverse actions, performance-based actions, and management responses to grievances, consistent with pertinent laws, rules, regulations, the CBA, and internal National Gallery policies. Conduct fact-findings, review, and/or investigations of employee concerns and/or allegations of misconduct consistent with National Gallery policies and procedures. Develop investigation plans, interview witnesses, draft statements, obtain supporting documents, and draft well supported findings and recommendations for management consideration and action. Process negotiated grievances, unfair labor practice complaints, and other labor relations activities consistent with the collective bargaining agreement and statutory requirements; review and analyze issues; perform research to identify and development pertinent information; prepare written statements of case and management decision letters. Participate in developing, modifying and/or conducting basic and/or refresher training in employee and labor relations policies and procedures in such areas as grievances, disciplinary actions, appeals, and performance management for the National Gallery's managers, supervisors, and other relevant staff. Requirements Conditions of Employment You must be a United States Citizen. This employer participates in the e-Verify program. Males must abide by Selective Service registration requirements. See "Other Information" section regarding Selective Service requirements. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. This announcement has an application LIMIT OF 100 applications. Therefore applicants should apply as soon as possible. The job announcement will close at 11:59 pm, up to the deadline. Applicants NEED to ensure they provide ALL supporting documentation at the time they apply to the vacancy announcement. Qualifications Candidates must meet the Qualification Standards Handbook requirements for the GS-0201-12. GS-12: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the GS-11 in the Federal service or private sector. Specialized experience for this position includes providing guidance, advice and assistance to management and employees in addressing work-related problems; establishing and maintaining effective relationships; assisting with labor relations functions; supporting compliance with policies/guidance (e.g., regulatory, statutory, and negotiated) on labor and employee relations functions; recommending conflict management services between management and employees on job-related issues; assisting with management investigations or fact findings based on allegations of harassment, discrimination, or other inappropriate conduct; drafting and preparing well supported adverse and disciplinary actions; processing employee grievances. GS-13:A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the GS-12 in the Federal service or private sector. Specialized experience for this position includes providing guidance, advice and assistance to management and employees in addressing complex work-related problems; establishing and maintaining effective relationships; advising on labor relations functions; ensuring compliance with policies/guidance (e.g., regulatory, statutory, and negotiated) on labor and employee relations functions; providing conflict management services between management and employees on job-related issues; conducting management investigations or fact findings based on allegations of harassment, discrimination, or other inappropriate conduct; drafting and finalizing well supported adverse and disciplinary actions; processing employee grievances. Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your resume how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application! Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates. Expert knowledge of human resources principles, concepts, practices, policies, regulations etc. as they pertain to employee relations matters sufficient to serve as a technical expert providing advice, guidance and assistance to National Gallery managers and supervisors on complex problems and issues, and to represent the National Gallery in arbitration and other proceedings on ER matters. Knowledge of human resources principles, concepts, practices, policies, regulations etc. as they pertain to labor management relations matters sufficient to serve as a technical expert providing advice, guidance and assistance to National Gallery managers and supervisors on complex problems and issues. Knowledge of and skill in oral communications and negotiations techniques sufficient to represent the National Gallery in bargaining sessions, arbitration and other third-party settings, and to convince supervisors and managers to accept advice and guidance on LR/ER matters. Knowledge and skill in the application of analytical techniques sufficient to investigate and analyze issues, posit solutions, and develop recommendations for action by the appropriate supervisor/manager, as well as to evaluate labor responses to current, National Gallery policies, programs, and activities and to anticipate responses to related matters that may be proposed. Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement. Education Although this position does not have a positive education requirement, you may submit copies of your transcripts or a course listing. You must provide documentation supporting your education claims. Education must be obtained from an accredited institution recognized by the U.S. Department of Education. Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website. Additional Information • The National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer. • More than one selection may be made from this vacancy announcement. • Some positions may require completion of a probationary period of up to 1 (one) year. • AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION. • All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government. EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement Reasonable Accommodation Policy: https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement Veterans Information: https://help.usajobs.gov/index.php/Veterans_Information Selective Service Registration: http://www.sss.gov/