Job Information
Hyatt General Manager - Blue Duck Tavern in WASHINGTON, District Of Columbia
Description:
Be THE leader of an elite luxury service team at Blue Duck Tavern here at Park Hyatt Washington! Join us for this incredible opportunity leading our hotel'sMichelin acclaimedRestaurant, Blue Duck Tavern, our Blue Duck Lounge, and our In-Room Dining operation. Our 220-room hotel is located in the West End neighborhood, just a few blocks away from the iconic Georgetown waterfront. Join us and be part of a company that earned the 3 rd spot on Fortune’s 2023 Most Admired Companies list!
We are looking for a passionate General Manager leader who cares about making a difference and running a well-functioning department, by leading dedicated colleagues to care for our guests through caring and authentic service. At Park Hyatt Washington, we strive to improve our operation through experimentation and empathy. This leader will live our values and develop the team as we look to reach even higher levels of success. The General Manager will oversee the entire experience, bringing new and creative ideas to retain and attract business, and lead a team of approximately 50 colleagues. They will work closely with the culinary team to deliver memorable experiences for our guests and patrons.
Other responsibilities include:
Short- and long-term planning for the department areas of focus, including financial success, and customer and colleague satisfaction
Implement and maintain F&B sales and marketing programs
Maintain extensive wine program
Hire, train, empower, and develop colleagues and managers
Review performance and support career objectives of colleagues and managers
Oversee payroll, scheduling, productivity, reporting, forecasts, inventory, and budget
Maintain cost control of beverage program and labor cost and productivity
Address questions as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and colleague satisfaction
Exercise quality control for both food and beverage
Ensure full compliance with Department of Health regulations, local State regulations and Hyatt standards
Establish, maintain, and develop processes and procedures to grow outlets performance
Floor presence is a requirement during service
We offer excellent benefits:
Medical, Dental and Vision Insurance after only 30 days
Free room nights, Discounted and Friends & Family Room Rates
Discounted F&B when staying at Hyatt Hotels
401(k) Retirement Matching Plan (up to 4%)
Paid Time Off including new child leave!
Highly competitive salaries and incentives
Tuition Reimbursement
Training programs
Complimentary Employee Meals
Employee Stock Purchase Plan
Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
Qualifications:
Sommelier Level 2 certification preferred
Previous Michelin experience preferred
Previous luxury fine dining experience required
Primary Location: US-DC-Washington
Organization: Park Hyatt Washington
Pay Basis: Yearly
Job Level: Full-time
Job: Bars/Restaurants/Outlets
Req ID: WAS007419
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.