AMVETS Jobs

Summary This position is located in the Family Alternative Dispute Resolution (ADR) Branch of the Multi-Door Dispute Resolution Division of the District of Columbia Superior Court. The Family Assistant ADR Case Manager is responsible for assisting with managing a caseload of truancy, child abuse and neglect, contested divorce, custody, and family-related issues referred by various sources, including Family Court, to mediation. Responsibilities Brief descriptions of duties include: Schedules mediation sessions and assigns mediators. Maintains the calendar spreadsheet and assists in the data collection for mediation case assignments and mediator term reviews. Monitors and processes case referrals for all family, child protection, truancy cases, and the parent educational seminar. Coordinates and monitors monthly community mediator availability calendar. Creates a caseload distribution schedule and assigns the Case Manager and Mediator to the case. Assists Case Managers by preparing case files for mediation, which includes a variety of case management forms. Provides effective customer service by responding promptly and courteously to telephone calls, emails, and personal inquiries from the public. Assists with research and updating the Family Alternative Dispute Resolution (ADR) Branch Manual. Provides desk coverage, answers the telephone, and checks in participants for the Community Information and Referral Program and the Director’s Office according to established guidelines. Requirements Conditions of Employment A background and security investigation is required. A probationary period of one (1) year must be successfully completed. To qualify for this position, you must submit the following: 1. Resume 2. Completed Vacancy Questionnaire 3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree) 4. List of three (3) professional references All required documentation must be received by the announcement's closing date. Qualifications MINIMUM QUALIFICATIONS: High school diploma or GED plus two (2) years of administrative or clerical experience in a court or legal environment; or an associate's degree. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts is required. If you are selected for the position, a criminal history records check will be conducted. Education To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking. Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/. Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information This job is being filled by an alternative hiring process and is not in the competitive Federal civil service. Please note there is a mandatory one year probationary period for all new court employees. All required information must be received by the vacancy announcement closing date.