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U.S. Bank Warsaw Summer Intern - Human Resources in Warsaw, Poland

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

Team overview

We are a group of HR professionals located across Europe. We support employees in all EU locations by processing HR transaction and answering employees’ queries via MyHR cases and HR Chat. We provide guidance to employees and managers on topics such as: leave of absence, job changes, Workday transactions, resignations, working time and time off. We also take care of employee data maintenance and prepare employment documentation like addendums,

contracts, references, and other employment statements.

Our 12-week paid summer internship program is one of the ways we help early talent thrive at Elavon U.S. Bank. Throughout the summer, you'll have the chance to explore different career pathways, contribute meaningfully to projects across the company and build lasting relationships with teammates, peers and leaders.

Being fully immersed in our business will kick-start your career journey as you learn more about yourself, our culture and the work we do. Our employees come from all kinds of personal and professional backgrounds and each person's career path is a unique journey.

As an intern you'll receive:

  • Impactful, hands-on experiences that keep you engaged and motivated all summer

  • Supportive community of peers

  • Social and volunteer engagements that build meaningful connections

  • Professional development, leadership exposure and mentoring​​​​​​​

  • ​​​Pathway to full-time offer through our development programs

Responsibilities

Supporting Employee Services Team in the following tasks:

  • Providing administration processing in the areas of job changes, off-boarding, leave of absence and general HR support for Elavon employees across Europe.

  • Specific administration tasks to include but not limited to employment contracts, reference and background checking, all leaves of absence, resignation, and acknowledgementreferences.

  • Providing excellent customer service to ensure the accurate and timely resolution of allinquiries for assistance through multiple channels (MyHR - ServiceNow portal) within the specified service level agreement

Who we’re looking for

We’re looking for intellectually curious and creative thinkers who can think on their feet and thoughtfully react to a changing market.

Core Bahaviours

  • Collaboration – Build partnerships and promote a culture of teamwork.

  • Customer Centricity – Build strong customer relationships and deliver customer centric solutions.

  • Drive for Results – Hold self and others accountable to consistently achieve meaningful results.

  • Ethics & Trust – Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity.

  • Inclusion – Build a culture of equity and inclusion in which diverse ideas, talent and perspectives are welcomed and encouraged.

  • Risk - Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

Basic qualifications:

  • Degree or started studies in Psychology / Sociology / Management or other HR related field.

  • Fluent Polish and English.

  • English CV/Resume

  • Ability to start summer internship 1July 2024

  • Strong written and verbal communication skills.

  • Excellent interpersonal skills with and a customer service approach to problem solving.

  • Commitment to maintaining the highest level of confidentiality when dealing with personal information, compensation and benefit information

Location: Puławska 17, 02-515 Warszawa (3 days office & 2 days home)

Contract: Fixed Term Contract 12 weeks

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits :

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

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