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Stanley Black and Decker Inside Sales Specialist - UK & Ireland (Warsaw, hybrid) in Warsaw, Poland

Location: Hybrid – part of the week in Warsaw office, part of the week remote working from home. More flexibility is possible after the onboarding period.

Purpose

Pro-actively contact our existing customer base and potential new customers out of our office in Warsaw, in line with sales targets. You will be assigned to one of the European regions, based on your language skills. The position has two main focus areas. The first one is to maximize revenue and profit from a designated selection of our existing small customer accounts. The second one is to pro-actively generate and develop new customers. These new customers can be manufacturers who directly use our products or distributors who, in turn, distribute our products to their own customers and manufacturers. To be successful in your role, you will work closely together with our internal Customer Service team, Key Account Managers, Service Engineers and Marketing.

First Focus Area: Maximize revenue with existing customers:

  • Drive ongoing sales by pro-actively contacting your designated active portfolio of customers via phone, videoconference, or social media;

  • Evaluate up-selling opportunities, which can range from whitespace analysis, new product launches, value-added propositions or product range extensions;

  • Within the pre-established negotiation terms (typically margin and price setting versus revenue), close the deals with customers over the phone or videoconferencing;

  • Ensure customer loyalty and satisfaction.

Second Focus Area: Generate new customers:

  • Prospecting new customers, based on our existing market intelligence;

  • Prospecting activities can range from outbound calls, emails and social media prospecting;

  • Develop a positive relationships with your prospects, provide insights into their needs and develop trust;

  • Qualify selling opportunities, present products and services that may be beneficial to the needs of the potential customer and communicate the value-added propositions that our business offers to customers;

  • Follow up inbound leads from our website and other marketing initiatives to qualify potential sales opportunities;

  • Work in close collaboration with the external sales teams when a selling opportunity is established;

  • Manage and maintain SalesForce CRM, entering extensive notes onto the system.

Requirements:

  • Key: commercial mindset and result-driven;

  • Desired: Experience with internal sales/ sales in an international trade organization

  • Knowledge of CRM systems preferably SalesForce is an advantage;

  • Education: relevant, preferably commercial or technical or equivalent through experience;

  • Affinity with technical products is a must;

  • Eager to learn and acquire product knowledge by attending product training courses;

  • English language: advanced, with the ability to lead commercial conversations with our customers;

  • Comfortable at liaising with people on all levels and backgrounds;

  • Good commercial, social and communication skills;

  • Results orientated with the ability to tolerate repetitive work;

  • Excellent listening skills, outstanding time management, and well organized.

We offer:

  • Convenient localization near Rondo Daszyńskiego;

  • Hybrid working: Warsaw office & remote work from home

  • Labor law contract; with an additional attractive sales bonus;

  • Work in an international company giving a good opportunity to develop professional and foreign language skills;

  • Ambitious and motivating challenges;

  • Internal trainings (Excel, project management, finance, accounting etc.);

  • Co-funding of additional benefits (medical care, Multibenefit cards);

  • Because of the size of the businesses and activities of Stanley Black & Decker across the globe, we can offer versatile development opportunities that are individually tailored to you.

STANLEY® Engineered Fastening helps keep your car secure and mobile phone intact. As a global leader in industrial solutions, we provide the infrastructure systems that reinforce the roads you drive on, build the bridges you cross and even deliver the energy that powers your life. At the end of the day, what we really build is trust. The trust of our customers, our employees, our communities and our stakeholders. No matter how much things change, our commitment to being part of building a better world will remain steadfast. www.stanleyengineeredfastening.com

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks

You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.

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