Job Information
Vertical Screen Inc. Outbound Call Center Rep (Employment Verification) in Warminster, Pennsylvania
About Us
Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries -- Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint -- we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide.
Job Description
Are you interested in research and investigative services? Do you enjoy being on the phone and performing independent computer work? Would you like to work in the background screening industry? If so, this is the job for you!
At Vertical Screen, Inc., we perform background checks so our clients' job applicants can get hired. As a Verification Researcher, you will be an important part of this process!
We are looking for detail-oriented researchers to investigate the employment and education histories of our clients' job applicants. These verifications take place in a unique call center environment, where researchers make outbound calls without any sales or solicitation involved.
Here at Vertical Screen, Inc., we have a strong culture of promoting from within, and our employees are encouraged to grow with us and take on new challenges. As a Verification Researcher, you'll be part of a great team that cares about the people they serve and takes pride in what they do!
This is a full-time position, Monday-Friday, and there are various day and afternoon shifts available.
Responsibilities
- Verify education and employment history as well as conduct reference interviews
- Conduct research via outbound calls, fax, email, internet and online database searches
- Master the proprietary software to accurately transcribe verified information and notes
Meet pre-established production goals
Required Skills
- Must be able to work in a fast paced call center environment
- Excellent verbal and written communication skills
Must be proficient in Microsoft Office
Education
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Benefits
Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
- Medical, dental and vision coverage with spouse/family coverage options
- 401K plan with generous company match
- Flexible spending accounts
- Voluntary insurance coverage plans (life, disability, etc.)
- Paid lunch breaks
- Paid time off
- Paid holidays
- Paid training program/ Internal employee development
- Overtime options available
- Casual dress code
- Flexible work schedules
- On-site Employee Gardens - plants & flowers provided
- RushBus scheduled service from Septa Bus Route 22 and Regional Rail
- Employee referral bonus program
Discounts through partnerships & neighborhood business programs
Additional Information
All candidates are subject to a drug test and a background screening.
EOE M/F/Disabled/Veteran