AMVETS Jobs

Job Information

RELX INC Customer Onboarding Administrator - 1 Year FTC in Wales, United Kingdom

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The Risk Solutions On-boarding & Fulfilment teams’ primary focus is to provide a seamless and efficient on-boarding experience for our customers. The team play a critical part in providing our customers with an excellent first impression of doing business with us, whilst ensuring that these excellent standards are maintained throughout their journey with us. The team are uniquely positioned to play a core role in coordinating with multiple key stakeholders every single day, this provides a platform to drive change and enhance our current ways of working. About the Role: You will have responsibility of on-boarding and fulfilling customer projects to the highest standards. Responsibilities

  • Ensuring that we on-board and fulfil customer requests efficiently. Whilst also balancing the needs of the business, to deliver a truly excellent customer experience.

  • Collaborating is crucial when working internal teams including Sales, Legal, Compliance & technology. Demonstrating this will ensure that we onboard and fulfil customer requests. Doing this within our desired turnaround times and most importantly exceed customer expectations.

  • communicating clearly and accurately in all our interactions. Ensuring the team are seen to be both consistent in the messages being delivered & experts in what we do.

Requirements

  • Demonstrate good analytical & organisational skills

  • Demonstrate excellent work ethic and drive to succeed

  • Be self-motivated with ability to work well within a team, high levels of personal accountability.

  • Show ability to communicate effectively and persuade and influence a range of stakeholders to deliver the best outcome for customers.

  • Have ability to remain calm under pressure

Learn more about the LexisNexis Risk team and how we work here (https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000) #LI-PL1 #LI-Hybrid

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.

DirectEmployers