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Bowers + Kubota Consulting Information Technology Support Technician in Waipahu, Hawaii

Listed as a National and Local Best Place to Work, Bowers + Kubota Consulting is seeking a personable, efficient Information Technology Support Technician to join our team. The IT Support Technician will be responsible for providing services to manage the entire product lifecycle of the firm’s technology assets.JOB QUALIFICATIONS:• Minimum Associate’s degree in Information Technology or Information Security or an equivalent combination of education, training, and/or experience required• 1-3 years’ experience with performing hardware and software troubleshooting/repair• Excellent customer service skills• Previous experience in conducting training or presentations preferred• Knowledge and experience with MS/Office 365 programs and services• Ability to communicate effectively and with diplomacy both verbally and in writing• Ability to prioritize and plan work activities efficiently• Ability to manage information from multiple sources concurrently• Ability to sit for long periods of time while working on the computer• Ability to understand end users’ problems and convey technical information in a non-technical manner format• Ability to work independently and in small teams• Excellent hand-eye coordination is required• Ability to occasionally lift and/or move up to 20 pounds requiredESSENTIAL JOB FUNCTIONS:• Provides services to manage the entire product lifecycle of the firm’s technology assets• Provides day-to-day telephone, in-person, and online support to end-users• Ensure proper function and execution of the IT department’s disaster recovery procedures and systems• Identifies opportunities for improvement and advancement of the firm’s technology assets and policies• Assists the IT Manager in the daily operations of the IT department• Assists in the customization and adaption of existing programs to meet users’ requirements• Develops and presents B+K IT training (lunch & learns/webinars, etc) on various systems for employees• Prepares various audio/visual systems for professional presentations• Supports IT manager in IT projects and initiatives• Researches, helps plan, and implement future IT projects• Must be available to work after hours and nights as required• Perform other duties as assignedSALARY: Starting at $45,000 to $75,000 per year depending on experienceLOCATION: Waipahu, HIPlease apply direct online at: www.bowersandkubota.com

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