Job Information
Level Access Technical Training and Development Manager in United States
Technical Training and Development Manager at Level Access (View all jobs) (https://www.levelaccess.com/about/careers/)
Mexico (Remote)
Interested in working for a company that provides you a chance to grow professionally, give back to society and make money doing it? If so, Level Access may be the right company for you.
We are seeking a dynamic and experienced Technical Training and Development Manager to join our team. This individual will play a crucial role in assessing training needs, developing engaging training materials, and delivering high-quality training programs that support our SaaS products. The ideal candidate will have a strong background in adult learning theory, e-learning course creation, and hands-on experience with HTML, CSS, and WCAG.
Key Responsibilities:
Conduct comprehensive needs analysis in collaboration with business unit stakeholders to identify training requirements.
Design, develop, and implement training materials for both e-learning platforms and live presentations.
Deliver engaging and impactful live training sessions, ensuring that content is accessible and tailored to various learning styles.
Oversee and execute new hire onboarding processes, including role certification for Accessibility Consultants and Advisor Service Representatives.
Provide ongoing training and enablement for our suite of SaaS products, ensuring continuous learning and development across teams.
Manage and maintain the Learning Management System (LMS), with a preference for experience using Skilljar.
Ensure all training materials meet accessibility standards, leveraging experience with HTML, CSS, and WCAG.
Desired Experience:
3+ years of experience in a training and development role, preferably within a technical or SaaS environment.
Deep understanding of adult learning theory and its application in both e-learning and live training environments.
Proven ability to create e-learning courses, with experience in Articulate 360 and Storyline being highly desirable.
Strong experience in LMS management, with a preference for Skilljar.
Proficiency in HTML, CSS, and WCAG, with a demonstrated ability to create accessible training materials.
Excellent communication skills, with the ability to convey complex technical information clearly and effectively.
Application Process
This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO for individuals located in Mexico. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.
Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2024, Level Access. All rights reserved.
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