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Quality Technology Services, LLC Senior Program Manager, Business Support Services in United States

Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4)

Who We Are:

It's pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

QTS is Powered by People . People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are:

You are a strategic thinker with exceptional leadership, organizational, and communication skills. As a Senior Program Manager , you will lead and oversee the successful execution of complex programs within our organization. You have a proven track record of managing large-scale projects or programs, a deep understanding of program management methodologies, and the ability to adapt to a fast-paced and dynamic environment. You will be responsible for coordinating cross-functional teams, managing budgets, and ensuring that all program objectives are met on time and within scope.

The Impact You Will Have:

You will play a critical role in aligning program goals with the organization’s strategic objectives. You will work closely with stakeholders at all levels, including executives, team leads, and external partners, to ensure that programs deliver measurable value. Your ability to anticipate risks, resolve conflicts, and maintain a clear focus on priorities will be essential to your success in this role.

Key aspects of your role will include developing detailed program plans, tracking progress, and ensuring that resources are allocated effect.

What You Will Do:

  • Develop and manage comprehensive program plans and schedules.

  • Coordinate cross-functional teams to ensure program objectives are met.

  • Monitor program performance and track key metrics.

  • Identify and mitigate risks to ensure successful program delivery.

  • Communicate program status and updates to stakeholders and leadership.

  • Manage program budgets and allocate resources effectively.

  • Drive process improvements to enhance program efficiency.

  • Resolve conflicts and address challenges to maintain program momentum.​

What You Will Need to be Successful:

  • Bachelor’s degree in business, management, or a related field.

  • Proven experience in program or project management roles.

  • Strong leadership and team coordination skills.

  • Excellent communication and interpersonal abilities.

  • Proficiency in program management tools and methodologies.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Strong problem-solving and decision-making skills.

  • Experience with budget management and resource allocation.

The Perks (and these are just a few!):

  • QRest Sabbatical

  • Employee Stock Purchase

  • QTS scholarship for dependents

  • Eagle Club award trip eligibility

  • Paid volunteer days

  • Tuition assistance, parental leave and military leave assistance

Total Rewards

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

  • Roth and Traditional 401(k) matching contributions with immediate vesting

  • Every employee is bonus or commission eligible

  • Generous PTO, Paid Volunteer Days Plus Floating Holidays

  • Stock Purchase Plan (SPP)

  • 11 paid Holidays Annually/Holiday compensation when worked

  • Pet and Legal Insurance

  • Q-Rest Sabbatical Program

  • Q-Anniversary Service Award Program

  • Parental Leave for primary and secondary caregivers

  • Military Benefits Package

  • QTS Charitable Matching Gift Program

  • QTS Scholarship for Employee Dependents

  • QTS Crisis Fund

  • Wellness Program

  • Tuition Reimbursement Program

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