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Totango Product Designer in United States

Catalyst and Totango have joined forces to deliver the most powerful software solutions aimed at driving sustainable revenue through your customer base. Our customer-led growth (CLG) methodology empowers companies to achieve exponential revenue growth by leveraging their existing customers as a cheaper, faster, and more reliable source of expansion. By focusing on customer advocacy, retention, and expansion, we help businesses grow more efficiently with a customer-centric go-to-market strategy.

  Position Overview

As the Product Designer at Catalyst/Totango, you’ll work with an amazing group of engineers and Product Managers on a mission-critical piece of the platform. Your job is to help Customer Success teams make the most out of their customer data by making it easy to integrate, query, edit, and visualize. You will guide the direction of the UI and UX of all features built on your team.

 

What You’ll Do

  • Work through design problems from start to finish, translating insights from research and analytics into concepts, and providing the detailed workflows and interactions for engineers to develop

  • Partner with engineers and Product Managers to define and iterate on the product roadmap

  • Present designs regularly throughout the iterative design process to a cross-functional team. Utilize feedback and constructive criticism to quickly iterate on the designs

  • Collaborate with other Product Designers to raise the overall quality, and continuously improve design processes, principles, and tooling

     

    What You’ll Need

  • 2+ years of experience designing digital products, not just websites. You have helped ship products that solve real problems that people use

  • Motivated self-starter who can own problems end-to-end, is comfortable with ambiguity, and has a desire to make things better

  • Strong communication skills to help people across the company understand the rationale behind your design decisions

  • Ability to sketch and prototype ideas to quickly assess their viability, and design the fine-grained details of components, interactions, and transitions using Figma

  • A portfolio highlighting your most impactful projects that showcases your design process

     

    Why You’ll Love Working Here! 

  • Highly competitive compensation package, including equity - everyone has a stake in our growth

  • Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you

  • Open vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance

    Catalyst/Totango is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees. 

     

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