Job Information

Veterans Benefits Administration Instructional Systems Specialist in United States

Summary This announcement is being limited to the first 75 applications received. The announcement will close either on the published closing date at 11:59pm (EST) or on the day when the number of applications reaches the limit at 11:59pm (EST), whichever comes first. Responsibilities The position will be assigned to the Office of Human Capital Services (HCS), Veterans Benefits Administration (VBA). HCS is accountable for the strategic alignment of the Administration's workforce to its mission and strategy by providing and implementing workforce services, human capital management solutions, and innovations. This position is located under the Training Management & Performance Improvement (TMPI) Division. This organization reports to the Deputy Chief Learning Officer within the Office of Program Administration within HCS. The incumbent of this position serves as a senior instructional systems specialist and provides supervision and oversight of training systems and training technology program(s) that entail the mission, functions, projects, activities, laws, rules, and regulations for which the division is authorized and funded to administer. Specific duties include (but are not limited to): Applies analytic and performance problem-solving principles of Human Performance Improvement/Human Performance Technology (HPI/HPT) and Instructional Systems Design (ISD). Provides expertise in HPI and ISD and works closely with the training community to provide continuous, collaborative support to Services, Programs, Staff Offices, and current VA enterprise initiatives. Provides senior level expertise and develops resources to educate Service, Staff, and Program Office personnel on ISD and HPT principles and methodologies in order to develop and strengthen skills across the VBA training community. Maintains knowledge on the doctrine and work procedures within VBA's business lines to enable the incumbent to effectively consult and support evolving training needs. Performs high-level front-end analysis and assessments for identification and comparison of present and desired levels of individual and organizational performance to identify performance gaps. Conducts root cause analyses to determine what impact the work environment (information, resources, and incentives) and the people (motives, individual capacity, and skills) are having on performance and provide recommendations and solutions for appropriate interventions. Assists business lines in developing and documenting the problem analysis, training situation analysis, job task analysis, and alternatives analysis to support the functional design/development for training solutions that will fulfill training deficiencies. Assists business lines in developing long term training strategies for optimal training programs and training systems using industry best practices. Knowledge of educational design principles and standards as they apply to eLearning educational and training products. Collaborates with personnel to ensure employee development and training solutions are appropriately designed and developed. Reviews training materials to verify/validate instructional effectiveness and ensure adherence to good instructional systems design principles and methodologies. Assures that Project/Program management principles are in use and proper controls are maintained to permit accurate forecasting of schedules, costs, and resource needs for planning and coordination of training initiatives and programs. Develops project goals, set expectations, and product outcomes to meet VBA deadlines for implementation of training. Manages and provides expertise and support for as many as 6 concurrent training-related initiatives. Perform problem solving and develop courses of action and decision briefs on existing programs/projects. Develops cost estimates and Plans of Action and Milestones. Develops project schedules and integrated schedules to plan, coordinate the use of the subject matter experts and others time. Collaborates and provides expertise to staff resources necessary to create the work products that will result in ISD based training products. Staff resources include a multidisciplinary team of subject matter experts from contract support, Field and Central Office organizations. Develops and delivers top-level briefings for business line or support function staff directors, and VBA senior leadership recommending alternative strategies of instruction to fulfill development or training needs. Work Schedule: Full time Compressed/Flexible: Available Telework: Available Virtual: This is NOT a remote or virtual position. The selectee will be expected to physically report into either the Orlando FL office (where the TMPI division is located) or into the Washington DC out-based location. Position Description/PD#: Instructional Systems Specialist; PD40314-A Relocation/Recruitment Incentives: NOT authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:01/27/2023. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability" and/or Schedule A). For a GS-14 position you must have served 52 weeks at the GS-13 level. To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. MINIMUM QUALIFICATION REQUIREMENTS: 1. Individual Occupational Requirements (IOR) Basic Requirements: Degree that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas: Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material. Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness. Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments. Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training. Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software. Some positions in this series may specialize in one or two functional areas, where more specific academic preparation may be necessary. For such positions, agencies may require course work in the applicable functional area(s) as part of the above-required 24 semester hours. 2. Specialized experience: In addition to the IOR above, you must have one year of specialized experience equivalent to at least the next lower grade (GS-13). Specialized experience is defined as providing strategic level execution and consultant services in technologically complex training support projects that must include: Knowledge in information systems to include Learning Management Systems (LMS), courseware authoring software, web-based applications, databases, and technologies used to integrate such systems. Apply project management principles for the oversight of contract support work that involves functions, and/or capabilities of information systems. Strategizing to enhance and automate technology systems that support Instructional Systems Design (ISD) and Human Performance Improvement (HPI) methodologies. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is sedentary. Some travel to meet with contractors and sponsors/clients is required. Travel can be intensive (i.e., several trips per month) and extensive (i.e., extended periods away from home up to two weeks). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://:// Education Transcript(s) MUST be submitted with your application in order to support the Individual Occupational Requirement (IOR). Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Additional Information COVID-19 Pandemic Expanded Telework Program Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Click here for more information about ICTAP and CTAP eligibility. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.