AMVETS Jobs

Years of Relevant Experience: 10-14+ years of experience as a Business Analyst developing functional requirements and supporting business users. Preferred Education: 4-year college degree or equivalent IIBA-certified Business Analyst Job Description: DAS is seeking a Senior Business Analyst that has strong communication skills to work in a team environment to define and formalize functional business requirements and analyze current system functionality to provide process improvement suggestions. Duties include but are not limited to: • Defining functional requirements that describe what the system, process, or product/service must do in order to fulfill the business requirements. • Define User (stakeholder) requirements that reflect how the product will be designed, developed, and define how test cases must be formulated. • Defining Quality-of-service (non-functional) requirements which do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability. • Defining Report Specifications – define the purpose of a report, its attributes and columns, owners, and runtime parameters and/or develop reports matching those specifications. • Utilizing strong organizational and writing skills. Developing graphic representations business processes. • Support User Acceptance Testing. • Triages and prioritizes customer enhancement and incident/bug tickets. Validates completeness and accuracy of tickets, gathering relevant facts and details. • Provides support and training to new and existing customers/system users. Must have skills • Oral and written communication skills • Analytical thinking and problem solving • Organizational skills • Ability to multi-task Additional Skills • Salesforce Knowledge or similar CRM/ERP software • SQL • Data Loader • MS Excel • Training • Documentation and Presentation • Quality Analysis and Testing Certifications or Desired skills if any IIBA Certification