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Community Program Specialist I - Bilingual Skills Preferred (Departmental Promotional Only)

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Community Program Specialist I - Bilingual Skills Preferred (Departmental Promotional Only)

Salary

$76,315.20 - $95,409.60 Annually

Location

County of San Mateo, CA

Job Type

Regular

Job Number

G226S

Department

Human Resources Department

Division

Workforce Resources and Diversity

Opening Date

04/29/2025

Closing Date

5/6/2025 11:59 PM Pacific

Bargaining Unit

35

• Description

• Benefits

• Questions

Description

The Human Resources Department of the County of San Mateo is seeking well-qualified applicants for the position of Community Program Specialist I.

The Community Program Specialist will be responsible for supporting all aspects of the Jobs for Youth Program, as well as collaborating fully on the other programs and areas of responsibility of the Organizational Development division of the Human Resources Department, including supporting talent pipeline initiatives and programs.

The County of San Mateo Jobs for Youth (JFY) program supports county youth ages 14-21 in achieving their career and higher education goals via our three pillars of success/services: career development workshops, connecting youth to employment opportunities throughout San Mateo County, and access to an annual scholarship for higher education. JFY envisions a community in which every youth feels empowered to take charge of their career and economic future.

The Community Program Specialist will work collaboratively with the JFY Program Manager to provide administrative and technical support for the overall program, the JFY Workgroup, the annual fundraising Scholar Celebration, the Al Teglia Scholarship program, and the JFY Summer Internship program. The Community Program Specialist, representing Jobs for Youth, will facilitate JFY job preparedness workshops, which may include workshops conducted in Spanish. English and Spanish bilingual skills are strongly preferred for this position.

This role involves building and maintaining community partnerships on behalf of the JFY program and conducting targeted outreach to underserved communities that have traditionally been less engaged with JFY services. The Community Program Specialist will utilize multiple database management systems, including Salesforce and SurveyMonkey, to collect and analyze youth data, connect young individuals to employment opportunities, and recruit youth for the annual scholarship program. This is an ongoing position that plays a key role in expanding JFY's impact within the community.

Essential to the position will be the ability and flexibility to successfully collaborate with co-workers to ensure the success of all programs and initiatives within the Organizational Development division.

Ideal candidates will have the following competencies:

• Bilingual Language skills, in Spanish and English.

• Strong public outreach and public speaking skills.

• Strong commitment to Diversity, Equity, and Inclusion.

• Comfortableness in communicating with, connecting to, and supporting youth.

• Experience with Salesforce.

• Ability to manage time effectively and to meet deadlines.

• Ability to work effectively with others.

• Strong attention to detail.

  The Human Resources Department

  In collaboration with County departments, the Human Resources Department focuses on people in our approach to hiring, developing, and retaining the County’s workforce by delivering equitable and innovative services that promote a positive employee experience and organizational culture where staff can grow and succeed while providing exceptional services to the community.

Examples Of Duties

In addition to the specific duties listed above, general duties may include, but are not limited to the following:

• Develop, and maintain plans for a program or a major function of a program.

• Develop and implement planning and research methodology that serves to identify service needs and priorities including the development of survey instruments for use in data collection.

• Collect and analyze data and develop a community profile on specific programs.

• Identify and pool existing resources in the community.

• Arrange staff services for and/or assist service providers, community groups, and other special interest groups.

• Coordinate and work with agencies and individuals in a specific community program to identify problems or facilitate program goals.

• Organize and coordinate workshops, meetings, or sessions for individuals and groups in the community involved in specific programs.

• Evaluate specific projects, project goals, program goals, and client impact.

• Coordinate specific components of a service-delivery system by identify­ing, researching, and analyzing potential or available resources, by mobilizing resources through to preparation of required documents and materials, and by maintaining functional and supporting linkages among service providers.

• Provide technical assistance and consultation to the related agencies, community groups, and other interest groups.

• Hold meetings, provide information, identify gaps in services, and determine clients' needs.

• Prepare a variety of correspondence, periodic and special reports, informational publications, program documentation, policies, procedures, and other written materials.

• Perform related duties as assigned.

Qualifications

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Two years of experience in an organization providing social services which has included responsibility for community service program development such as planning, evaluating, monitoring, or coordinating projects.

  Knowledge of:

• Principles, practices, and administrative requirements of the program(s) to which assigned.

• Contemporary social, political, and economic trends related to community services.

• Principles of social planning and program development related to community services.

• Specialized technical knowledge related to assigned program area.

• Monitoring and evaluating systems for community services programs.

• Formulation and function of community and volunteer organizations.

• Current social and community needs.

• Principles and practices in community development and services planning.

• Methods applied to the collection and evaluation of statistical data.

• Principles of community organization.

• Applicable federal, state, and local laws, rules, and regulations and County and program policies and guidelines.

• Computer applications related to the work.

• Office administrative practices and procedures, including records management and the operation of standard office equipment.

  Skill/Ability to:

• Make independent judgments and work independently.

• Prepare concise reports and recommendations.

• Communicate effectively in writing and orally.

• Coordinate multiple facets of a program function.

• Interpret rules, regulations, and guidelines at all government levels.

• Compile, analyze, and interpret data using statistical and research techniques.

• Establish and maintain cooperative working relationships with members of other departments and diverse community groups.

• Plan, organize, promote, and coordinate diverse community program activities.

Application/Examination

Departmental Promotional Only. Only current County of San Mateo employees in the Human Resources Department with at least six months (1040 hours) of continuous service in classified regular, probationary, or extra-help/limited term positions prior to the final filing date may apply.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials.Online applications must be received by the Human Resources Department before midnight on the final filing date.

The examination process will consist of the following:

• Pass/Fail Application Screening (which may include a short phone interview screening) where your submissions are evaluated for relevance to the position and needs of the County.

• Civil Service Panel Interview which will determine your ranking on an eligible list and referral to the hiring manager for consideration, should you pass the interview. Depending on the number of applicants, the interview may be waved, and eligibility list ranking will be based on the Application Screening.

All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination process. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

TENTATIVE RECRUITMENT SCHEDULE

Deadline for Applications: May 6, 2025, by 11:59 PM

Application Screening: May 7, 2025

Panel Interview: May 13, 2025

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

HR Contact: Chet Overstreet (042925) (Community Program Specialist I – G226)

Please visit https://www.smcgov.org/media/100206/download?inline= for a complete listing of all benefits for this classification.

Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.

As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.

County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.

01

IMPORTANT: Applicants for this position are required to submit responses to the following supplemental questions. Your responses will provide additional information about your background and experience related to this position. This information will weigh heavily in the screening process and will also be used in the selection process. This is a competitive process so please answer the questions completely, paying attention to all parts of the multi-part questions. While being thorough and detailed, also be concise. Your strategic use of language will be considered. Neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will also be considered in the evaluation process. A resume will not be accepted as a substitute for your responses to these questions. I have read and understand this information.

• Yes

• No

  02

  Describe how your education and experience have prepared you for the role of Community Program Specialist?

  03

  Describe your experience in conducting community outreach to connect youth with employment opportunities.

  Required Question

Employer

County of San Mateo

Address

County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663

Phone

(650) 363-4343

Website

https://jobs.smcgov.org

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