AMVETS Jobs

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

You will be responsible for supporting the technical direction and oversight of our cutting-edge Contact Center technologies such as IVR, IVA, chat, Call Flow, and other digital channels. As the Software Engineer, you will be responsible for data analysis, recommendations and design. You will also play a key role in improving the interaction between the business and IT by identifying and developing strategic Automated Communication recommendations that leverage the advancement of the architecture roadmap through innovative solutions that future proof the architecture. To be successful in this role, you must be well-versed in third-party/cloud solutions and have a track record of leading successful integrations of modern technologies.

This role...

• Works with business owners and IT support staff to create and implement software products.

• Responsible for documenting design in functional and design specifications to ensure the product handles the users' needs.

• Codes the software components to complete the project.

• Effectively unit tests their work and then partners with the Quality Assurance group to test and fix bugs in the software.

• Works with the IT Network group and end users to install the software and must follow up with end users to ensure the application is working properly.

• Seeks help when they have questions or issues that need to be resolved.

• Develops and maintains business applications in client-server or web-based environments.

• Conducts design and requirement meetings with peer engineers and business stakeholders.

• Writes functional and design documentation as needed

• Works with senior development staff to develop overall design of new systems, modules and data layouts.

• Implements a coding strategy and design that meets the goals and timeline set forth in the requirements planning session.

• Works with the quality assurance staff to resolve issues found in testing.

• Provides assistance in the creation and development of user documentation

• Participate in other projects or duties as assigned.

• Occasional business travel may be required.

We are interested in speaking to individuals with the following...

• Bachelor's Degree Bachelor's in Computer Science or similar engineering field required.

• Zero (0) plus years of experience.

• Or equivalent combination of education and/or experience.

• Proficient in the application development tools being used by the organization to develop new software including programming languages and reporting tools.

• Works well with others and be responsive to the business needs.

• Strong ability to use thinking and reasoning to solve a problem.

• Excellent ability to communicate effectively with others using the spoken word.

• Excellent ability to communicate in writing, clearly and concisely.

• Excellent ability to take care of the customers’ needs while following company procedures.

• Ability to make critical decisions while following company procedures.

• Ability to get along well with a variety of personalities and individuals.

• Proficient in the use of Word, Excel, Outlook, and PowerPoint

• Excellent oral and written communication skills

• Excellent ability to find a solution for or to deal proactively with work-related problems.

• Ability to effectively build relationships with customers and co-workers.

• Driven ability to complete assigned tasks under stressful situations.

Salary: $67,500.00 - 92,800.00

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance

• Employer Paid Basic Life Insurance and AD&D

• Voluntary Life Insurance (Employee/Spouse/Child)

• Health Care and Dependent Care Flexible Spending Accounts

• Pre-Tax and Post --Tax Commuter and Parking Benefits

• 401(k) Retirement Savings Plan with Company Match

• Paid Time Off

• Paid Parental Leave

• Short-Term and Long-Term Disability

• Tuition Reimbursement

• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information (https://www.eeoc.gov/laws-guidance)

• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com

Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare!

Our goal isn’t a number. It’s a difference.

Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation (https://www.modivcare.com/offerings/nemt) and personal and home care (https://www.modivcare.com/offerings/personal-care) to enable greater access to care, reduce costs and improve outcomes.

Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform.

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