Job Information
Xylem Service Engineer in Singapore
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
JOB RESPONSIBILITIES (includes key and additional responsibilities)
Lead, supervise, and train inspection teams according to company SOP’s in the planning, deployment and implementation of pipeline inspection technologies
Oversee work of on-site inspection crew members including schedule, coordinate, supervise and review assignments of field support staff engaged in inspection related activities to ensure compliance with client/contract requirements
Develop intimate knowledge of specific technologies related to pipeline assessment
Review pipeline drawings and plans for system operation and inspection risks
Work with Project Managers to plan and implement pipeline inspections using specific technologies while educating them on tool limitations
Write Planning Documents for projects clearly identifying technology/inspection risks
In-pipe inspection and live deployment of technologies
Perform mathematical calculations (pipe slope, stationing, flow rates, velocity, pressure, head, etc.); prepare and revise inspection plans and reports for multiple technologies
Organize and maintain a variety of files and records; work logically and systematically with good time management and superior judgement
Respond to question and inquiries from the client, management, and team members in a timely fashion
Organize and maintain a variety of files and records; work logically and systematically using effective time management skills.
Hands-on duties involve testing and commissioning, service, repair and troubleshoot equipment/system at Xylem Workshop or on sites, for pump systems (booster/transfer/ejector/Divertor/drainage).
Proficient on monitoring & control, technical skill, retrofitting, Testing & Commissioning for pumps
Perform Health Assessment to customer equipment and generate sales leads.
Liaise with customers on service activities ensuring all works are carried out on time and to customers’ satisfaction.
Provide after sales technical support services to help customers to optimize their business with the right solutions.
Manage and maintain a high-level long term business relationships with existing customer and develop new business opportunities to expand the aftermarket sales & service in systems maintenance, retrofit, repair and spare parts business.
Work closely with Service manager to improve work flows/processes to increase productivity.
Play a part in maintaining the workshop in an environmentally safe and organized manner & ensure equipment & tools are well maintained.
Actively participate in compliance with QA and ESH requirement to promote a safe working environment.
Ensures compliance with all company, local guidelines, regulations and local laws.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.