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IHG Senior/Sales Manager (Corporate/MICE) in Singapore

At Holiday Inn® Hotels & Resorts , our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for a Senior/Sales Manager (Corporate/MICE) who is able to manage sales activities and events in line with the annual sales and marketing plan and achieve/exceed the budget and sales strategy for the hotel.

Responsibilities include, but are not limited to:

  • Create and manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments

  • Assist in the preparation of annual budgets and draw up action plans to work towards the budget

  • Develop additional meeting room broker accounts and actively manage Key Accounts

  • Drive business centre activity with the centre teams to deliver sales activity at a local level

  • Drive corporate relations with large meeting room users to maximize revenue potential.

  • Target, identify and manage new business initiatives/activities, fam trips, sales trips to maximize opportunities and meet meeting room Sales growth targets

  • Work with new and existing customer groups creating opportunities to offer added value and additional products in line with sales targets.

  • Monitor competition to ensure competitive edge

  • Represent and co-ordinate external events with the aim of maintaining and developing business contacts

  • Work closely with Director of Sales & Marketing to identify and drive focused activities on elements of the business that require additional support.

  • Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity

  • Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team

  • Cooperate with other departments in the hotel, particularly Reservations, M&E and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs

  • Contribute to relevant management meetings to develop and implement sales and marketing initiatives· Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars

  • Monitor and report on the performance of all business centres meeting room performance & standards through account plans and KPI's.

  • Build relationships amongst internal departments and support functions to share best practices, drive sales and continuous improvement.

What We Need From You

Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred, and have 3 years related experience or an equivalent combination of education and experience.

Required Skills:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

  • Problem-solving, reasoning, motivating, organizational and training abilities

  • Proficient in the use of Microsoft Office

  • Good communication and writing skills

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

  • Duty meals

  • Birthday Leave on your birthday month

  • Monthly LOVE Hour

  • Medical, dental & optical benefits

  • Insurance Coverage

  • 25-50% F&B Discount at restaurants within IHG Singapore Hotels

  • Special Employee Rate at all IHG Hotels worldwide

  • Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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