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Why SoftwareOne? SoftwareOne is powered by Swomies! Every day, over 9.000+ SoftwareOne colleagues – we call ourselves "Swomies" – solve demanding business challenges with intelligence and grit. And every day, 400+ Tech Experts in 20+ countries build and operate the systems that run SoftwareOne. They deliver 24/7 support through different time zones and work in a hybrid Multi-Cloud environment (AWS, Azure). This team is called BUSINESS IT (BIT) and is leading SoftwareOne's internal transformation by rethinking traditional IT and business operations, while driving innovation and productivity for its thousand's employees worldwide. #DrivenToDeliver #IgniteTheMagic (Senior) Workplace Engineer (gn) MS Intune team: Business IT of SoftwareOne | pensum: full time location: Poland | working model: hybrid The role In a nutshell: As a core member of the Modern Workplace Team, your expertise in leveraging Microsoft toolset will be crucial in revolutionizing and sustaining our IT landscape to align with the evolving demands of our organization.With a focused responsibility on the workplace toolset, you are tasked with the intricate management and security of devices, ensuring seamless operation of operating systems, and overseeing the deployment and maintenance of applications throughout the enterprise.This role requires a unique combination of technical mastery, strategic insight, and a collaborative spirit to forge a secure, streamlined, and intuitive workplace technology environment. This role represents a key area in the organization’s ability to keep pace with the IT needs of organization users and contribute to build and maintain the modern IT workplace services of the company. The key responsibility: Device & Cross-Platform Management: Leverage Microsoft Intune for comprehensive device management across all platforms, including Windows, Linux, macOS, and mobile devices, ensuring security, compliance, and peak performance. Integrate with Windows 365 Cloud PC to provide a flexible and secure cloud-based desktop experience, facilitating seamless access to organizational resources. Operating Systems & Applications: Ensure the efficient operation, timely updates, and support of operating systems and organizational applications. Leverage Intune for application deployment, inventory management, and device security against potential threats. BYOD Policy & Security: Craft and uphold a robust BYOD policy with Microsoft Intune to safeguard personal devices accessing corporate data, emphasizing device compliance, access management, and user education on security best practices. Application Packaging: Manage the full lifecycle of applications within Microsoft Intune, from initial packaging through deployment, updates, to retirement. Ensure efficiency and meet both business and user needs by expertly packaging and deploying applications across Windows, Linux, and macOS, leveraging tools like WinGet and equivalents for streamlined application management. Third-Party Patching Solutions: Implement and manage third-party patching solutions within Intune to ensure non-Microsoft applications are kept up-to-date and secure. Develop strategies for automating patch updates to maintain software compliance and security. Troubleshooting & Support: Provide expert-level support and troubleshooting for application deployment issues. Work closely with IT support teams and end-users to resolve any application-related problems, ensuring minimal disruption to business operations. Azure Entra Identity and Access Management: Exhibit profound expertise in Azure Entra by managing identities and ensuring secure access across the digital landscape. Strategize and implement comprehensive identity and access management solutions, including sophisticated use of Conditional Access policies for adaptive security measures. Deepen security using Microsoft Purview, Conditional access cloud app security, Defender to manage, and monitor access within Azure and enhancing protection against unauthorized access. Defender for Cloud Apps & Microsoft Purview: Utilize Defender for Cloud Apps to gain visibility into your cloud applications and services while enforcing policies for data protection. Employ Microsoft Purview for comprehensive governance, compliance, risk management, and information protection across your enterprise. Automation: Enhance operational efficiency and security by leveraging automation through Logic Apps, Azure Functions, and Azure Automation to streamline IT processes and reduce manual efforts. Focus on creating strategies for robust identity and access management, threat protection, and data loss prevention, ensuring the enforcement of security policies across all operations. Reporting & Analytics: Master Log Analytics and develop strong KQL (Kusto Query Language) query knowledge to create insightful reports. Analyze data for operational intelligence, security insights, and business decision-making. Collaboration & Support: Engage in active collaboration with team members, product owners, and stakeholders to promptly address and resolve IT issues. Offer technical support and advice to end-users, ensuring a frictionless technology experience. Continuous Improvement: Remain abreast of emerging trends in modern workplace technologies. Advocate for and enact enhancements to IT practices and solutions, aiming to boost productivity and fortify security. Furthermore: You're expected to demonstrate a technical and logical thought process, contributing to the community's knowledge base (e.g., team, practice, or project) and educating other engineers. You will automate common procedures into a self-service portal or similar platforms, streamlining operations for efficiency. Identify opportunities for automating security and compliance processes, including software management/distribution, patch management, and client hardware lifecycle processes. The key relationships: Together with your teammates (Workplace Engineers & PO), you serve as a crucial link to our end-users, understanding their needs (whether internal or external) and transforming them into the solutions and services we provide. Youll work closely with the Head of IT Service Portofilio as well. The direct Lead: Wildy joined SoftwareOne almost 10 years ago and is our People & Area Lead for the area "Modern Workplace". He is a seasoned IT professional located in Singapore. With over 2 decades of experience, Wildy brings extensive expertise in managing application services. Proficient in technologies like Citrix, VMware, and Microsoft, his contributions have been instrumental in driving success within the industry. You need more information about Wildy, your potential next lead?: https://www.linkedin.com/in/wildycandra/ What we need to see from you Essential skillset Microsoft Intune, Microsoft Azure Entra ID, Microsoft Defender for Endpoints, Logic Apps, Azure Automation, Azure Function, Azure Key Vault, GitHub, ServiceNow Integration Hub, (Windows, macOS, Linux), AdminByRequest, Munki. Having anyone of the following Microsoft Certifications is a plus: SC-300 – Microsoft Identity and Access Administrator MD-102 - Endpoint Administrator AZ-104 - Azure Administrator AZ-400 - Microsoft Certified: DevOps Engineer Expert Your professional background 5+ years of experience in supporting client workplace solutions within medium to large organizations (>3000 users) Bachelor’s degree in computer science, electrical or computer engineering related degree is plus. Your personality Your problem-solving skills are key to addressing complex issues, leveraging existing knowledge to expedite solution delivery and enhance processes. Youre service-ficused mindset helps to support SoftwareOne's internal users and to engage in user-centric projects as required. Ability to work independently and highly self-motivated Courage to try something new and to speak up to change, not hesitating to question the status quo and dare to propose the unexpected This is what makes us special as an employer: Global company culture: We defined our lived culture through 7 core values (https://www.softwareone.com/en/our-story/our-values) Come as you are: Wear what you feel comfortable in, not just while working from home! President’s Club: Exclusive recognition awarded by leadership and your peers. Flexible work: Do great work from anywhere, deliver excellence everywhere. Employee Exchange Program: Experience new colleagues and cultures around the world. Incentive programs: Swomies award bonuses to colleagues who go above and beyond. Lifelong education: We pay for your new skills with tuition reimbursement. Employee stock option programs (SIX: SWON): Be an owner. All employees can be shareholders. Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future. You need some more information? Check this link tree and find all information you need to decide for us: https://swo.co/quick-links You know someone who could be interested in working with us as well? Share this job (or another) with your network and get the chance of our referral bonus for external referrers. https://www.softwareone.com/en/careers/external-referral-program Any questions? E-meet me! Hi, my name is Nicole and Im your partner in crime for this role. Im building bridges for you to the best careers perspective at SoftwareOne. Im happy to help you with insights and try to answer all your questions. Lets connect on LinkedIn: https://www.linkedin.com/in/nicole-radtke/ #LI-NR Related Keywords: Workplace | Engineering | Azure | MS Intune | MS Entra ID | SaaS | Automation | M365| Linux | MacOS | CustomerFocus | Infrastructure | Cloud | Seniority Job Function Business IT

Essential skillset Microsoft Intune, Microsoft Azure Entra ID, Microsoft Defender for Endpoints, Logic Apps, Azure Automation, Azure Function, Azure Key Vault, GitHub, ServiceNow Integration Hub, (Windows, macOS, Linux), AdminByRequest, Munki. Having anyone of the following Microsoft Certifications is a plus: SC-300 – Microsoft Identity and Access Administrator MD-102 - Endpoint Administrator AZ-104 - Azure Administrator AZ-400 - Microsoft Certified: DevOps Engineer Expert Your professional background 5+ years of experience in supporting client workplace solutions within medium to large organizations (>3000 users) Bachelor’s degree in computer science, electrical or computer engineering related degree is plus. Your personality Your problem-solving skills are key to addressing complex issues, leveraging existing knowledge to expedite solution delivery and enhance processes. Youre service-ficused mindset helps to support SoftwareOne's internal users and to engage in user-centric projects as required. Ability to work independently and highly self-motivated Courage to try something new and to speak up to change, not hesitating to question the status quo and dare to propose the unexpected This is what makes us special as an employer: Global company culture: We defined our lived culture through 7 core values (https://www.softwareone.com/en/our-story/our-values) Come as you are: Wear what you feel comfortable in, not just while working from home! President’s Club: Exclusive recognition awarded by leadership and your peers. Flexible work: Do great work from anywhere, deliver excellence everywhere. Employee Exchange Program: Experience new colleagues and cultures around the world. Incentive programs: Swomies award bonuses to colleagues who go above and beyond. Lifelong education: We pay for your new skills with tuition reimbursement. Employee stock option programs (SIX: SWON): Be an owner. All employees can be shareholders. Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future. You need some more information? Check this link tree and find all information you need to decide for us: https://swo.co/quick-links You know someone who could be interested in working with us as well? Share this job (or another) with your network and get the chance of our referral bonus for external referrers. https://www.softwareone.com/en/careers/external-referral-program Any questions? E-meet me! Hi, my name is Nicole and Im your partner in crime for this role. Im building bridges for you to the best careers perspective at SoftwareOne. Im happy to help you with insights and try to answer all your questions. Let`s connect on LinkedIn: https://www.linkedin.com/in/nicole-radtke/ #LI-NR Related Keywords: Workplace | Engineering | Azure | MS Intune | MS Entra ID | SaaS | Automation | M365| Linux | MacOS | CustomerFocus | Infrastructure | Cloud | Seniority

In a nutshell: As a core member of the Modern Workplace Team, your expertise in leveraging Microsoft toolset will be crucial in revolutionizing and sustaining our IT landscape to align with the evolving demands of our organization.With a focused responsibility on the workplace toolset, you are tasked with the intricate management and security of devices, ensuring seamless operation of operating systems, and overseeing the deployment and maintenance of applications throughout the enterprise.This role requires a unique combination of technical mastery, strategic insight, and a collaborative spirit to forge a secure, streamlined, and intuitive workplace technology environment. This role represents a key area in the organization’s ability to keep pace with the IT needs of organization users and contribute to build and maintain the modern IT workplace services of the company. The key responsibility: Device & Cross-Platform Management: Leverage Microsoft Intune for comprehensive device management across all platforms, including Windows, Linux, macOS, and mobile devices, ensuring security, compliance, and peak performance. Integrate with Windows 365 Cloud PC to provide a flexible and secure cloud-based desktop experience, facilitating seamless access to organizational resources. Operating Systems & Applications: Ensure the efficient operation, timely updates, and support of operating systems and organizational applications. Leverage Intune for application deployment, inventory management, and device security against potential threats. BYOD Policy & Security: Craft and uphold a robust BYOD policy with Microsoft Intune to safeguard personal devices accessing corporate data, emphasizing device compliance, access management, and user education on security best practices. Application Packaging: Manage the full lifecycle of applications within Microsoft Intune, from initial packaging through deployment, updates, to retirement. Ensure efficiency and meet both business and user needs by expertly packaging and deploying applications across Windows, Linux, and macOS, leveraging tools like WinGet and equivalents for streamlined application management. Third-Party Patching Solutions: Implement and manage third-party patching solutions within Intune to ensure non-Microsoft applications are kept up-to-date and secure. Develop strategies for automating patch updates to maintain software compliance and security. Troubleshooting & Support: Provide expert-level support and troubleshooting for application deployment issues. Work closely with IT support teams and end-users to resolve any application-related problems, ensuring minimal disruption to business operations. Azure Entra Identity and Access Management: Exhibit profound expertise in Azure Entra by managing identities and ensuring secure access across the digital landscape. Strategize and implement comprehensive identity and access management solutions, including sophisticated use of Conditional Access policies for adaptive security measures. Deepen security using Microsoft Purview, Conditional access cloud app security, Defender to manage, and monitor access within Azure and enhancing protection against unauthorized access. Defender for Cloud Apps & Microsoft Purview: Utilize Defender for Cloud Apps to gain visibility into your cloud applications and services while enforcing policies for data protection. Employ Microsoft Purview for comprehensive governance, compliance, risk management, and information protection across your enterprise. Automation: Enhance operational efficiency and security by leveraging automation through Logic Apps, Azure Functions, and Azure Automation to streamline IT processes and reduce manual efforts. Focus on creating strategies for robust identity and access management, threat protection, and data loss prevention, ensuring the enforcement of security policies across all operations. Reporting & Analytics: Master Log Analytics and develop strong KQL (Kusto Query Language) query knowledge to create insightful reports. Analyze data for operational intelligence, security insights, and business decision-making. Collaboration & Support: Engage in active collaboration with team members, product owners, and stakeholders to promptly address and resolve IT issues. Offer technical support and advice to end-users, ensuring a frictionless technology experience. Continuous Improvement: Remain abreast of emerging trends in modern workplace technologies. Advocate for and enact enhancements to IT practices and solutions, aiming to boost productivity and fortify security. Furthermore: You're expected to demonstrate a technical and logical thought process, contributing to the community's knowledge base (e.g., team, practice, or project) and educating other engineers. You will automate common procedures into a self-service portal or similar platforms, streamlining operations for efficiency. Identify opportunities for automating security and compliance processes, including software management/distribution, patch management, and client hardware lifecycle processes. The key relationships: Together with your teammates (Workplace Engineers & PO), you serve as a crucial link to our end-users, understanding their needs (whether internal or external) and transforming them into the solutions and services we provide. You`ll work closely with the Head of IT Service Portofilio as well. The direct Lead: Wildy joined SoftwareOne almost 10 years ago and is our People & Area Lead for the area "Modern Workplace". He is a seasoned IT professional located in Singapore. With over 2 decades of experience, Wildy brings extensive expertise in managing application services. Proficient in technologies like Citrix, VMware, and Microsoft, his contributions have been instrumental in driving success within the industry. You need more information about Wildy, your potential next lead?: https://www.linkedin.com/in/wildycandra/