Job Information
Red Hat Business Process Analyst in India
The Red Hat Global Business Process Owner for the Payroll team is looking for a Business Analyst to join us in Raleigh. In this role, you will support payroll in delivering projects aligned with strategic business priorities and critical finance projects aligned to strategic business priorities. In addition, you’ll partner closely with members across the Finance, HR, and IT teams and the business to actively deliver standard processes and services. You will need to have solid communication and presentation skills and work with subject matter experts in the business. In addition, You must be able to work a flexible schedule to accommodate collaboration across different time zones and business needs.
You’ll use an open and collaborative approach to work with the payroll team and across the business. You’ll also need to demonstrate a commitment to customer service, anticipate challenges, and meet and exceed expectations by solving problems quickly and effectively.
What will you do:
Work with globally distributed, cross-functional leaders, program managers, process analysts, and delivery stakeholders to understand business needs and desired outcomes
Demonstrate good judgment in selecting methods and techniques to identify, document, and prioritize business objectives
Facilitate working sessions with business owners and subject matter experts to elicit, capture, and prioritize business requirements
Lead requirements definition and analysis, ensuring requirements are complete, concise, understandable, and traceable; organize into concise user stories with clear acceptance criteria
Conduct walkthroughs to validate requirements; manage stakeholder expectations and requirements scope throughout a project
Assist with identifying and documenting project risks, assumptions, and dependencies
Partner with process analysts to assist with identifying new, or changes to existing processes, policies, or operational controls
Assist change management consultants and process analysts with business readiness planning, preparation, and delivery
Document findings and recommendations from POC initiatives, including success criteria, risks, and potential implementation roadmaps.
Work with stakeholders to refine data management strategies based on insights gained through POC evaluations
What will you bring:
3+ years of experience within HR or payroll and process design
2+ years of experience in the business analysis domain and a passion for business process
Experience using project and change management tools and methodologies
Solid consulting and facilitation skills with the ability to influence
Excellent technical and business communication skills, including building presentations
Working knowledge of Google Suite, Smart Sheet, Excel, and process documentation software like Proficiency in agile software development methodology
Business analyst or Six Sigma certification is a plus.
About Red Hat
Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
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