Job Information
Oracle GenO Tech CAM Cloud Support Specialist – Assurance (GenO-SC) in Spain
Job Description
Join us as a GenO Cloud Specialist – Assurance team
This team of Cloud Customer Experience Support specialist plays play a pivotal role in ensuring our clients receive world-class support and service in their journey of Oracle Cloud Adoption.
What you will do:
In this role, you will work with enterprise customers helping them realize the value of cloud with Oracle Public Cloud
You will be main point of contact for all important pieces to ensure the Oracle magic happens: collaborating closely with various teams within the Oracle Ecosystem, including Technology Engineering, Product Management, Support, Cloud Operations, and Sales Operations.
Take ownership of solving escalations and issues, escalating internally when necessary to ensure swift resolution.
Drive initiatives to enhance the customer experience and increase cloud adoption, leveraging insights from service requests.
What you will bring
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Strong and creative problem-solving abilities and a proactive mindset.
Some knowledge of cloud computing and IT Infrastructure would be necessary for a fast learning on the wide scope of the role
Flexibility, this is a high growth area that requires agility
English is a must
What we’ll give you
Significant investment in your professional development via training, mentoring and a social network of resources and thought leaders inside Oracle.
Fun and flexible work for the ideal work-life balance.
An inspiring, inclusive, and multicultural community that values fresh perspectives.
A defined career progression based on annual performance and personal development.
The opportunity to engage with a variety of customers in multiple areas.
We know that sometimes people can be put off applying for a job if they think they can't tick every box. However, if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!
Career Level - IC1
Responsibilities
As an Associate Internet Sales Consultant you will be responsible for providing presales technical/functional support to prospective clients and customers via the internet, while ensuring customer satisfaction. Deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product's strengths, relative to competitors. Participate in the design, validation, and presentation of Oracle software solutions.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer