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Marriott Server Attendant (In Room Dining) in Cayman Islands

Job Number 21139708

Job Category Food and Beverage & Culinary

Location The Ritz-Carlton Grand Cayman, P.O. Box 32348, Grand Cayman, Cayman Islands, Cayman Islands

Brand The Ritz-Carlton

Schedule Full-Time

Relocation? N

Position Type Non-Management

Located Remotely? N

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

POSITION SUMMARY

Food and beverage enthusiast who really enjoys making guests feel at home and talking guests through menus. This role requires the ability to know the finest details of the menu and to share this expertise with guests and answer any menu questions. Food and Beverage Server allows guests to experience warm greetings, flawless table settings, precise food and beverage service, and friendly engaging demeanor through their experience, providing each guest with a dining experience that will be remembered long after their stay .

Communicate with the kitchen regarding menu questions, and product availability. Be knowledge in dietary restrictions and allergies. Diligently communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Check in with guests throughout their experience to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items etc. Present physical and accurate check to guest and process payment.

The ideal candidate will have:

  • 2-3 year’s previous food and beverage serving experience required

  • Must be customer and team oriented

  • Ability to multi-task and work in a fast pace environment

  • Serve food and beverages to guests making recommendations if needed

  • Excellent guest service skills and communication skills (English required)

  • Must be able to work flexible working hours, weekends and holidays

  • Demonstrates knowledge and proficiency of all applicable food & beverage laws and regulations

  • Demonstrate Excellent knowledge of Food & Beverage especially meats & Wine knowledge

  • Hospitality Graduate or Certified Service Professional required.

  • Experience with working with POS system (Oracle Hospitality Symphony desirable)

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

  • Stand and work at an extended period of time.

  • Able to work outdoors in the elements of the Caribbean weather

  • Must be 18 years of age or older

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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