Job Information
Caterpillar, Inc. Sales Manager in Vaughan, Ontario
Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar’s Building Construction Products (BCP) division has an opportunity to join our sales organization as a Sales Manager for small and compact equipment. This supervisory role oversees a team of 5 in Canada, covering 2 Caterpillar dealers in country.
Role Summary: Support dealers in the development and implementation of programs and processes to grow attachments, parts and service, and CVA sales for BCP equipment in Canada. Increase share of industry customer spend on Caterpillar products and services and drive increased customer loyalty.
What You’ll Do:
Responsible for meeting/exceeding Business Plan Sales and Market Share (PINS, Growth) targets for all machines and attachments sold into a specific industry segment
Responsible for “selling the house” (integrated solutions) and assist in merchandising dealer service
Responsible for managing Merchandising Funds (i.e. Sales Variance) for machines while achieving Price Realization and OPACC goals
Responsible for development of Marketing Plans to Achieve Business Plan for machines and customer market segments
Responsible for overseeing service goodwill spending on all products within industry segment
Responsible to ensure customer satisfaction through management of product and commercial issues
Responsible for leading service tech reps for focus on quality to achieve key metrics related to Continuous Product Improvement (CPI), PIP and service capability
Responsible for leadership and supervision of the industry field reps, typically consisting of sales, application, service and/or product support to achieve goals
Responsible for training and development of the district sales and service staff; sets objectives, establishes standards of performance and evaluates district staff performance; sales forecasts, objectives, work plans, and budgets
Demonstrate leadership in working with people from different backgrounds and cultures, internally and externally with the appropriate influence and ability to resolve differences.
Applicable Metrics are as Follows:
Business Plan Achievement: Machines, Attachments, POS CVA, New Customer Growth
Sales Growth: Machines, Attachments, POS CVA, New customer Growth
Market Share: Machine (PINS) & Attachments (Revenue Growth)
Forecast Accuracy for designated Industry - - both Business Plan and Rolling Forecasts
Customer Satisfaction: Machines
Sales Variance: Machines & Attachments
Participation and Closure Rates
What You Have:
Dealer facing experience
Experience in sales, marketing or product support in related industry
Leadership skills demonstrated through prior people, process or project management
Effective communicator and excellent interpersonal skills
Customer focus and industry knowledge
Demonstrated relationship building and management skills
Strong decision making and critical thinking skills
Ability to travel in territory 50% Top Candidates Will Also Have:
Skills in value selling and negotiation
French language proficiency (verbal) desired
Knowledge of company products and product applications, merchandising programs, and/or warranty practices and procedures
Location & Travel
Work location: Toronto/Woodbridge, ON
Domestic relocation assistance is available
Visa sponsorship is not available
Travel is 50%+ within territory
Employee benefit details
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and Pension) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of Canada which can be found through our employment website www.Caterpillar.com/careers .
Final details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
For more information, visit caterpillar.com. To connect with us on social media, visit www.caterpillar.com/social-media .
Relocation is available for this position.
Posting Dates:
April 22, 2024 - May 5, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.