Job Information
Utica Public Library Part Time Library Assistant in Utica, New York
NY1496096 Utica Public Library is looking to hire three new members in its Reference Department in an active and vibrant urban public library. Prospective candidates should enjoy working with a diverse population and delivering high quality customer service with tact, courtesy and professionalism.
POSITION: Library Assistant (Part Time) Reference Department
SPECIFIC DUTIES (Illustrative) -Work scheduled hours at the Reference Desk providing reference service to patrons who call, email, or visit. -Provide informal assistance to patrons using computers as well as their personal digital devices such as laptops, cell phones, and tablets. -Assist patrons in accessing information by instructing them in the use of the online catalog, indexes, Internet and other sources. -Process reserve and interlibrary loan requests for patrons. -Work cooperatively with other staff in the provision of information. -Assist patrons with printing, scanning, and use of other library equipment. -Other duties as assigned.
WORK SCHEDULE: 12-16 hours per week; Combination of daytime, Monday evening and Saturday hours
QUALIFICATIONS Associates Degree or completion of a minimum of two years of college study (required) Working knowledge of various software applications, the Internet, and online resources Ability to work with a diverse group of library users Ability to work cooperatively with colleagues to create a cohesive team Commitment to customer-centered, quality public library service Excellent communication skills
STARTING PAY: $17.47/hour
BENEFITS: New York State Retirement, Paid Family Leave, EAP, NYS Mandated Disability Insurance, Workers Compensation
HOW TO APPLY: Please submit a cover letter, resume, and contact information for 3 professional references via e-mail ONLY, with: Library Assistant (Part Time) Reference Department in the subject heading to: apply@uticapubliclibrary.org