Job Information

Asurion UBIF Franchise Operations Consultant in UBIF FL, Florida

Franchise Consultant, uBreakiFix For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong. What you will be doing: As a Franchise Consultant, we partner with entrepreneurs to successfully operate uBreakiFix franchises. These Franchisees are our clients, and the Operations Support team supports Franchisees with consulting services. In this role, you will consult directly with individual owners as part of a larger team. You will act as a uBreakiFix franchise operation expert and partner with our franchise owners to help assess, measure, and enhance their performance. This position contributes significantly to the overall success of the business and our franchisees by providing sound coaching and techniques, guidance, and administration, which result in targets being exceeded. This position starts with in-store training from technicians through management because at uBreakiFix we believe the best way to grow as an individual and to advance professionally, is to expand your skill set in both width and depth. Our training program is designed to expand participants’ breadth of knowledge, ensure a full and complete understanding of our business model, and create highly motivated and effective leaders. Essential Duties and Responsibilities: * Work with owners, managers, and technicians to identify and analyze areas of opportunities within the franchise and then develop improvement strategies based on those areas of opportunity * Consult, train, mentor, and coach managers and owners in areas that impact performance and overall effectiveness * Assess and analyze business needs with recommendations and strategies to enhance knowledge and skill * Work cross-functionally between various departments to help measure, analyze and enhance the performance of the franchisee * Analyze a franchise's performance and understanding of goal setting * Run and participate in various meetings and conference calls with a wide range of participants. * Effectively and efficiently coach others on specific operational techniques * This position will include up to 20% travel availability to our franchise locations Here’s what you’ll bring to the team: * Bachelor's Degree or equivalent experience in a related field is preferred * Minimum of 1 year of Management experience * Prior experience or involvement in sales training, leadership development, customer/client service, or consulting is preferred * Presentation/coaching skills * Excellent leadership, creativity, and problem-solving skills * Excellent interpersonal, organizational and time management skills * Ability to multi-task in a dynamic environment, act with a sense of urgency, and interface with all levels of the organization * Contribute positively to the organization, both individually and as part of a team * Excellent Excel, Word, and PowerPoint skills We take care of you (benefits/perks): * Competitive pay and benefits including health, dental, and vision * Retirement savings plan * Paid time off * Continuing education support * Ongoing training to grow your skills About uBreakiFix Since its inception in 2009,uBreakiFixhas grown to hundreds of stores nationwide in markets across the U.S and Canada.uBreakiFixhas become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee.uBreakiFixhandles everything from phones and gaming consoles, to cameras, laptops and computers. Let the repair professionals atuBreakiFixbring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues,uBreakiFixis your fast, affordable, reliable repair solution. Visit for more info! Job: Supply Chain – UBIF* *Organization: Supply Chain - UBIF *Title: *UBIF Franchise Operations Consultant Location: FL-UBIF FL - Orlando - 2121 S Hiawassee Rd Requisition ID: SUP12571