Job Information
Astrix Technology Professional Services Consultant- Env/ F&B/ Water in Tucson, Arizona
Professional Services Consultant- Env/ F&B/ Water
IT
Tucson, AZ, US
- Added - 11/02/2025
Apply for Job
Remote
Salary: $75,000-$100,000
Purpose
Do you have a passion for traveling to client sites and helping them make a difference in healthcare by working with laboratories and their staff to accurately and effectively utilize our Products?
As a Professional Services Consultant, you will deliver implementation or consulting projects to achieve successful on-time schedule completion and client satisfaction. You will provide clients with mentorship and advice for workflow planning and drive the adoption of standard methodologies for the most significant customer return on investment. You will be responsible for performing contracted onsite and remote services for clients.
Essential Functions
Consult pre-sale and post-sale with key stakeholders to ensure project scope aligns with contracted customer expectations.
Conduct implementations/upgrades demonstrating a thorough knowledge and understanding of department procedures and guidelines.
Conduct training for the client as part of the overall implementation/upgrade process.
Provide input to process improvements by monitoring both client and departmental feedback.
Travel to client sites to install software products following department procedures and guidelines
Maintain a high level of commitment to superior customer satisfaction throughout the entire duration of the customer relationship.
Resolve project issues or determine when escalation to senior staff or management is required.
Collaborates with and mentors other Professional Services Consultants to expand own and others' depth & breadth of product knowledge
Effectively organize and prioritize project tasks to ensure timely completion of projects assigned.
Complete other projects as assigned
Skills needed to be successful
Ability to work independently and effectively manage projects and priorities from start to finish
Strong understanding of client/workflow concepts relative to software applications with some knowledge of interfaces
Ability to understand how multiple systems work together and ability to make recommendations
Strong communication and presentation skills with the ability to present to all levels of the organization
Ability to work independently and effectively manage projects and priorities from start to finish
Strong analytical and problem-solving skills
Able to develop and improve workflow processes and procedures and drive client process improvements
Required Experience & Education
Bachelor of Science in Healthcare or Information Technology or related degree
3+ years of experience in Environmental Science
Preferred Experience & Education
5 years experience with healthcare information systems or Clinisys software products and one year working with Clinisys applications
1+ years experience with programming languages
One year experience working in a consulting or implementation environment
Three years of experience writing SQL queries (Oracle DB knowledge preferred)
Three years of experience with report development (Telerik, Actuate, Crystal)
Benefits
Our benefits are designed to help you move forward in your career and areas of your life outside of work. From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've covered you with our total rewards package. Your coverage will vary for part-timers as you may be eligible for some of these benefits depending on your circumstances.
The starting pay range for a candidate selected for this position is generally within the $75,300 - $101,300 annual base salary range. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the exact starting pay may be above or below this range.
Supervisory Responsibilities
- None
Physical Requirements
Work is performed in a regular office setting with minimal exposure to health or safety hazards—prolonged periods of sitting at a desk and working on a computer.
25-50% Travel may be required
Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours
Exposure to hazardous materials or various weather conditions
Travel to client sites that can pose a risk associated with a healthcare organization
May be required to follow customer location health and safety requirements
INDBH
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.