Job Information

CAE USA INC IT Technologist in Trenton, Canada

Role and Responsibilities

Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us!

The role we are offering you:

Reporting to the Group Leader, Technical Services, the IT Technologist (Electronic Information Environment (EIE) Engineer) will manage the local ANS MTP computer environment and support training operations. (The ANS system links students, instructors, training resources and course management capabilities and is supported by the MTP ISS staff). They will maintain computer hardware and software, including deployment, configuration, maintenance and monitoring of active network equipment. They will focus on the overall health of the network, server deployment IT security, ensuring network connectivity through the LAN infrastructure, and all other technical considerations at the network level. Are you ready to:

  • Be responsible for the first line support to users via the helpdesk phone line and/or the request logging application.

  • Direct and personalized support to users in accordance with requests.

  • Be part of an IT support team by contributing to the adherence and set-up of IT processes.

  • Monitor on daily basis through the reporting tools the progress status of the requests’ resolution.

  • Be responsible for the validation of the security updates.

  • Build, configure, and deploy computers in accordance to users’ needs

  • Provide second line support as required. · Work with application owners to ensure proper operation and adequate performances of the environment.

  • Modify whenever required the specific procedures related to IT operations.

Our ideal candidate has:

  • In depth knowledge of Cyber-security and Anti-virus Software

  • Management of IT Project assets

  • Excellent communication skills required while interacting with customer

  • Other duties as required in support of the full operation of the C130J maintenance training facility.

  • Be available to work shift work, when required

  • Be able to work at other sites in Canada on a short-term basis, if required

  • Be able to obtain and hold a Canadian Secret Security Clearance

CAE offers:

  • Working environment of 2023 Canada’s top 100 employers

  • A dynamic and innovative environment in which to grow;

  • International travel;

  • A stimulating career path and internal mobility

  • Attractive benefits, including but not limited to :

  • Defined benefits retirement plan;

  • Stocks purchased plan;

  • Flexible work hours and teleworking policy;

  • Flexible vacations;

  • Competitive maternity and parental leave policies;

  • And more.

Position Type


CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.