Job Information
Robert Half Business Analyst IT L3 in Torrance, California
Description
Our industry leading client is looking for a Sr. Business Analyst for a long-term engagement
Hybrid schedule - Onsite a few days per week
Day to Day:
Agile Development for CX Products
• Lead or participate in the gathering, analysis, and documentation of business requirements for our software products, including creation of features, user stories, acceptance criteria, technical dependencies, use cases, and process flows.
• Participate in agile development processes including daily syncs, backlog management, sprint planning, demos, sprint reviews and retrospectives.
• Collaborate with developer and QA teams during design, development and testing phases to ensure production systems meet requirements and maintain their performance.
Customer Research and Product Discovery
• Gather insights into customer/user behaviors, needs and pain points through interviews, surveys, workshops, distilling insights into prioritized opportunities for product improvements and new features.
• Conduct research into competitive trends, consumer trends and emerging technologies, synthesizing findings into actionable recommendations.
• Research and stay current in emerging AI trends, tools, technologies relevant to internal use cases and external-facing products.
• Research generative AI prompting techniques and manage prompt libraries to showcase capabilities and promote use by internal teams.
Requirements
Additional Skills that would be great to have for success:
• Experience with Jira, Confluence and Mural or similar tools helpful.
• Experience in automotive industry and/or consumer-facing software products helpful.
• Experience with Salesforce technology helpful.
• Knowledge of/experience with Design Thinking methodologies.
• Experience utilizing generative AI tools in professional or personal workflows.
• Rigorous attention to detail.
• Excellent time management and organizational skills.
• Strong data, analytical and technical aptitude.
• Self-motivated with high degree of curiosity and appetite to learn.
• Ability to communicate effectively with non-technical and technical personnel.
• Excellent verbal and written communication skills.
• Ability to tell stories with data.
• Ability to manage complex initiatives with multiple elements and stakeholders.
• Skillful questioner – can elicit information and requirements from a broad group of stakeholders.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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