Job Information
Ford Motor Company Lead Assessment Specialist, Dealer Training & Productivity in Topeka, Kansas
Lead Assessment Specialist, Dealer Training and Productivity
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
The Global Dealer Training & Productivity team helps dealers work smarter, not harder, with targeted training, data, strategy and more. Together, our team:
Ensures dealers have the content and training they need when they need it. Our focus is delivering unified coaching, a data-driven ecosystem and new productivity technologies so the right content, by the right people, reaches them at the right time.
Helps dealers become more strategic in diagnosing gaps and developing solutions
Equips dealers with what they need to succeed and help them develop into trusted advisors to customers
Works with dealers to improve business metrics, lower turnover, and increase customer satisfaction
Responds to a shifting customer base with diverse preferences to transform customer experiences
What you'll do...
The Lead Assessment Specialist for Dealer Training & Productivity will have the primary responsibility of helping us build best in class assessments across our on-Demand digital programs. This candidate will be dedicated to developing assessments, including Scenario-based Questions, Knowledge Checks and Spaced Reinforcements, on Ford and Lincoln vehicles and products, and for Ford and Lincoln dealers and customers. In addition, the candidate will support the development of evaluation rubrics for virtual on-demand coaching and role plays, and ensure all assessments offered align to desired skills and proficiencies. Through these programs, the candidate will help us reimagine how people learn about our vehicles, products, and services. The candidate should be a creative ‘outside the box’ thinker undaunted by subject matter, audience, or delivery method. They should not be afraid to think big. They should be a maker who can guide and coach program managers and stakeholders to follow their inspiration from concept to prototype and into production.
Key Responsibilities include:
Collaborate with subject matter experts and curriculum writers to analyze learning objectives and develop assessment strategies that align with the learning outcomes.
Create a variety of assessment materials, including scenario-based questions, quizzes, exams, case studies and stimulation to measure a learner’s understanding and proficiency in specific topics and subjects.
Design and develop proficiency tests and evaluation tools to assess a learner’s mastery of skills and competencies required for their specific roles.
Ensure that assessment materials are valid, reliable, and aligned with established standards and best practices in assessment and evaluation.
Conduct item analysis and review to validate standards and best practices in assessment and evaluation.
Collaborate across various teams to implement assessment tools that enhance existing learning platform and provide actionable insights for learners and curriculum writers.
Monitor and analyze assessment data to track learner’s progress, identify areas for improvement, and provide feedback to stakeholders.
Stay current on trends and enhancements in learning assessment methodologies, technologies, and practices to continuously improve assessment processes and outcomes.
The position is Remote, with flexibility to travel as needed.
You'll have...
Bachelor's degree or a combination of education and equivalent experience
3+ years’ experience in building and managing of training and enablement assessment programs, including all aspects of the assessment creation progress, from scoping to building to deploying.
1+ years of Experience in delivering assessment programs though modern enablement platforms such as Mindtickle, Brainshark, Allego, Showpad, or similar
Even better, you may have...
Strong knowledge of assessment principles, psychometrics, and best practices in learning assessment.
Excellent writing and editing skills, with ability to create clear, concise and engaging assessment material.
Experience in supporting coaching programs or similar evaluation rubrics
Ability to strategically leverage proficiency data to inform programmatic decisions
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://fordcareers.co/GSRnon-HTHD
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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Requisition ID : 26247