Job Information
Dodge Construction Network Document Acquisition Specialist II in Topeka, Kansas
Document Acquisition Specialist II
Location: Remote, United States, United States
Description
Dodge Construction Network (Dodge) is looking for aDocument Acquisition Specialist II, Data Normalization, to join our team. This rolemanages proprietary workflow queues containing construction documents, requiring expertise in data sources and advanced project management skills to ensure comprehensive coverage of construction documents. Their primary responsibility is to meticulously review and triage essential data and publish documents into the Dodge Data Platform.
Thisis afull-timepositionandreports directly to theManager, Plans & Specs.
Preferred Location
This is a remote, home-office role and candidates located in the continental United States will be considered.
Travel Requirements
Expected travel is 5% for this role.
Essential Functions
Monitor multiple proprietary workflow queues for prompts on which documents to pursue
Operate in a designated territory
Develop industry relationships and gain expertise in the territory's specific data sources
Research, collect, verify, and maintain construction documents on public projects through various means, including phone calls, emails, and digital research with guidance from manager
Conduct any needed complex document file type conversion which may require single use or stand-alone conversion applications
Ensure timely, accurate, and comprehensive document collection for all assigned projects and submit these plans and specifications for ingestion into the Dodge Database
Analyze documents for accuracy, timeliness, quality, and completeness
Confirm eligibility of documents for collection based on project metadata
Determine, then proceed, with email or voice contact based on source preference, prior contact attempts, and proximity to bidding
Navigate more complex websites for document collection
As required, complete Check Request Form or use corporate credit card to pay for plan procurement
Maximize project coverage by collecting documents on as many active projects as possible within the assigned regions, based on workflow prompts
Complete formal documentation required to support data collection processes
Maintain accountability for performance metrics, ensuring accurate, punctual, and thorough data collection
Address basic customer requests from Customer Care
Work closely with offshore teams, including acting as escalation point as required
Education Requirement
High School Diploma or GED.
Required Experience , Knowledge and Skills
1.5 +years of experience in the construction industryorequivalent customer service experience
1.5 +years of outbound call experience
Prior online research experience
Proven success meeting prior performance metrics or demonstrable ability to meet performance metricsina fast-paced role in aproductiondriven environment
Proficiency in desktop software programs including Microsoft Office suite (i.e. Outlook, Word, Excel, etc.)
Proficiency in Adobe or similartools
Ability to learn proprietary software applications within a reasonable time frame
Exceptional attention to detail,written and verbal communication, andreading comprehensionskills
Abilityto work effectively in an independent, remote environment
Comfortable working in a fast-paced role/production driven environment
Critical thinker and problem solver
Exceptional interpersonal skills to build trust through persuasive communication, fostering strong client relationships and effective team collaboration
Preferred Experience, Knowledge and Skills
Prior experience with Google Sheets
Familiarity with industry standard file types such as pdf, jpeg, tif, dwg, dgn, etc.
Previous experience collaborating with offshore teams
About Dodge Construction Network
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligenceneeded to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge isthe catalyst for modern construction.
Salary Disclosure
Salary range: $18.51-$23.08
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.
A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.
Reasonable Accommodation
Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email recruiting@construction.com .
Equal Employment Opportunity Statement
Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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