Job Information
Robert Half Workplace Experience Coordinator in Toms River, New Jersey
Description We are offering an opportunity for a Workplace Experience Coordinator to join our team in Toms River, New Jersey. As part of this position, you will be responsible for managing customer inquiries, maintaining precise customer records, and ensuring the efficient processing of customer applications. This role is an integral part of our customer service and internal communication efforts and will also involve monitoring customer accounts and taking appropriate actions.
Responsibilities:
• Responding to customer requests and complaints related to workplace experience services.
• Coordinating and providing administrative support for the delivery of various Workplace Services.
• Managing the accuracy, production quality, and retention of program materials, ensuring compliance with brand guidelines.
• Utilizing and maintaining the integrity of databases and other digital tools associated with service delivery.
• Attending meetings and coordinating all moves with client contacts.
• Maintaining relationships with vendors that provide services and goods to the office.
• Ensuring all vendors have current proof of insurance and contractual documentation in place as per requirements.
• Administering the onboarding process for team members and third-party service providers, including new employee orientation, training, equipment, and software ordering.
• Assisting in the completion of the office Business Continuity plan.
• Managing the reception area, conference room, and handling badge/registration requests.
• Overseeing office maintenance, including restocking pantry and office upkeep. Requirements • Demonstrated proficiency in Customer Service and Communication, ensuring smooth operations and interactions within the workplace.
• Ability to handle Office Functions efficiently, including but not limited to Documentation, Receptionist Duties, and Billing Functions.
• Proficiency in Microsoft Office Suite, including Microsoft Excel, Microsoft Word, Microsoft Outlook, and Microsoft PowerPoint.
• Experience in Training employees, fostering detail oriented growth and development within the team.
• Knowledge of Materials Handling, maintaining a safe and organized workspace.
• Commitment to Quality and Production standards, ensuring an optimal workplace experience.
• Familiarity with Database management and Human Resources (HR) Administration.
• Proficient in Email Correspondence, ensuring effective and timely communication within the team and with external parties.
• Experience with Insurance procedures and regulations.
• Strong Leadership Skills to guide, motivate, and support team members.
• Familiarity with Vendor relations and Onboarding processes.
• Ability to manage Correspondence and Perform Ad Hoc Financial tasks as required.
• Digital literacy, including the use of digital tools and platforms for workplace tasks.
• Experience with Expense Reporting, ensuring accurate and timely financial record-keeping.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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